Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have a Bachelor's degree in Psychology with understanding of child development, knowledge of family dynamics and skills in effective verbal and written communication.Furthermore, the ability to handle multiple tasks, meet deadlines and work with other professionals in the community. I am seeking to expand my knowledge and am interested in obtaining my master's degree to apply it in counseling. I would like to eventually also get my PhD and become a licensed counselor. I have always had a strong passion and desire to help others.

Highlights
  • Cooperative team member
  • Outstanding interpersonal skills
  • Computer proficient
  • Extremely organized
  • Attentive listener
  • Empathetic
  • Detail-oriented
  • Strong communicator
  • Mood disorders knowledge
  • Staff development
  • Case management
  • Low income and homeless populations
  • Human services professional
  • Crisis intervention and resolution
  • Social services background
  • Fluent in Spanish
Accomplishments

Supervised and directed the work of 7 staff members. Promoted to Supervisor after 2 years of employment.

Experience
Legal Office Manager, 11/2014 to
KemperBlytheville, AR,

Gathered and analyzed research data regarding statutes, decisions, legal articles and codes.Supported a team of 3 attorneys with generating and filing of pleadings, motions and various court documents. Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials. Met with clients and other legal professionals to discuss case details. Conducted client interviews and all client intake services.Composed and revised legal documents, including letters, depositions and court documents.

Conference Specialist, 02/2014 to 11/2014
CPS Family Group Texas Department Of Family & Protective ServicesCity, STATE,
  • Create protocols for the development of Family Group Decision-Making within the targeted community, including the decision-making about the acceptance of a referral to the project, the preparation of family members, and the appropriateness of the resulting family plan.
  • Serves as the lead in coordinating family participation and local community support for the family group decision making process and the families involved.
  • Works with the regional Family Group Decision Making Specialist, and the local advisory/steering committee in stimulating the development of services to respond to family needs that reduce family violence and increase family well-being.
  • Assists in the review and evaluation of community services to identify issues and trends resulting from the family's use of those services.
  • Makes recommendations for improvements in services provided and in the family group decision making process to regional management and the advisory/steering committee.
  • Serves as the primary communicator to the family regarding the concerns for child safety and reason for CPS involvement.
  • Also serves as the lead in the preparation and coordination of family participation in the process, and assures all proceedings occur in a manner that maintains the strength and integrity of the family group.
  • Serves as the meeting facilitator to lead participants (family members and stakeholders) in creating an appropriate action plan, utilizing mediation and facilitation skills.
  • Ensures the plan developed by the family addresses the areas of child safety, permanency, and well-being through the identification of services provided through available family resources and community services.
CPS Investigative Supervisor II, 02/2015 to 03/2015
Texas Department Of Family & Protective ServicesCity, STATE,
  • Plan and manage unit operations to achieve project goals and objectives for service delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
  • Select, manage and develop staff through reviews of performance data, conferences, trainings, and performance appraisal.
  • Interpret program policy and procedures to unit staff, other agency staff, and the general public.
  • Evaluate unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
  • Develop and maintain effective working relationships between Child Protective Services staff, Child Welfare boards, local Child Advocacy Center, the general public, legal, medical, educational, and other community resources.
  • Make casework decisions regarding the removal and placement of children, and work with county and district attorneys on legal measures to initiate on Child Protective Services cases.
  • Promote, monitor and ensures that respect is demonstrated for cultural diversity.
  • Assigns duties, hire, discipline, reward, approve leave requests and formally evaluates employees.
Child Protective Services Investigator, 11/2015 to 03/2015
Texas Department Of Family & Protective ServicesCity, STATE,
  • Investigate reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members and others.
  • Interview and examine children; assess home environment and gather pertinent information from other sources.
  • Determine action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
  • Enter contacts, documentation and narratives into the Information Management Protecting Adults and Children System within required agency time frames.
  • Develop and maintain effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
  • Attend and participate in trainings, meetings and staffing's.
  • Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Investigate reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members and others.
  • Interview and examine children; assess home environment and gather pertinent information from other sources.
  • Determine action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
  • Enter contacts, documentation and narratives into the Information Management Protecting Adults and Children System within required agency time frames.
  • Develop and maintain effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
  • Attend and participate in trainings, meetings and staffing's.
  • Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Provide night duty coverage as scheduled.
Education
Bachelor of Arts: Psychology, Expected in 2009
University of Texas - San Antonio, Texas
GPA:

Coursework in Sociology

Skills

Decision Making, documentation mediation, meetings, Works, communicator, performance appraisal, protocols, safety, staffing

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School Attended

  • University of Texas

Job Titles Held:

  • Legal Office Manager
  • Conference Specialist
  • CPS Investigative Supervisor II
  • Child Protective Services Investigator

Degrees

  • Bachelor of Arts

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