leasing professional resume example with 10 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Experienced Sales Professional with over 10 years of experience in Customer service/Sales. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Skills
Client Relations
Sale and Rental Recordkeeping
Operations Management
Customer Relations
Multitasking and Prioritization
Sales and Marketing
Data Entry
Education
Shepherd High SchoolShepherd, TXExpected in 2002 ā āHigh School Diploma: - GPA:
Work History
Irt Living - Leasing Professional North Myrtle Beach, SC, 03/2020 - Current
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Validated rental eligibility by using Alexan Garza Ranch's verification process.
Marketed property to local businesses through collateral, emails and phone calls.
Invited prospects to fill out application upon completion of property tour.
Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Verified tenant incomes and other information before accepting lease applications.
Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to requests and scheduled appointments for property showings.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Held high approval rating and maintained customer loyalty with top-notch service.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors by managing over 50 customers per day.
Provided accurate and effective product solutions to customers and promoted sales by 50%
Greeted guests with friendliness and professionalism.
Answered incoming calls, processed requests, and relayed messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operation.
Transferred and directed phone calls, guests, and mail to correct staff members.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Promoted sales by acquiring product knowledge and providing product solutions to customers.
Labcorp - Leasing Professional DC, State, 03/2014 - 03/2017
Toured property with prospective tenants and provided a wealth of information in regards to its key features.
Validated rental eligibility by using Greystar's verification process.
Marketed property to local businesses through collateral, emails, and phone calls.
Invited prospects to fill out applications upon completion of property tour.
Experienced with new construction, luxury apartment buildings, condominiums, and 55+ communities and units.
Escalated major issues to the property manager for immediate remediation.
Distributed and followed up on tenant renewal notices.
Verified tenant incomes and other information before accepting lease applications.
Greeted clients, showed apartments, and prepared leases.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Liaised between property owners and tenants about expectations, paperwork, payments, and other logistics.
NX Utilities - Project Administrator City, STATE, 03/2012 - 03/2014
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Executed on-time, under-budget project management on complex financial issues for senior leadership.
Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
Optimized productivity by managing employee schedules, payroll operations and inventory transactions.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
Avoided construction delays by efficiently following through with site inspections.
Wrote numerous project proposals in conjunction with company and departmental goals according to strict timelines.
Organized and optimized daily operations of AT@T and Google Fiber crew in Austin with consistent on-time delivery.
Increased customer satisfaction by 50% by solving problems and concerns effectively.
Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
Handled scheduling of subcontractors and staff to complete projects within required timeframes.
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