leasing professional resume example with 7+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic Leasing Agent eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of several tasks and training in the department. Motivated to learn, grow and excel in every possible way.

  • Prospecting assistance
  • Business processes and procedures
  • Telephone and email etiquette
  • Lease oversight
  • Fair housing policies
  • Training and development
  • Excellent teamwork
  • Client-oriented
  • Customer service-oriented
  • Flexible schedule
  • Strong organizational skills
  • Experience with several computer softwares
  • File maintenance
  • Problem-solving
  • Multi-line telephone systems
  • Scheduling
  • Documentation and reporting
  • Time management
Mohave High School Bullhead City, AZ Expected in 05/2013 High School Diploma : - GPA :
Mohave Community College Bullhead City, Expected in : - GPA :
Work History
Towne Properties Associates - Leasing Professional
Williamsburg, OH, 06/2019 - Current
  • Validated rental eligibility by using Conam's verification process.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Escalated any major issues to property manager for immediate remediation.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Invited prospects to fill out application upon completion of property tour.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Use several computer softwares such as Blue Moon and Yardi.
  • Call prospects to take a tour and get a lease.
  • Follow up with prospect everyday.
  • Take several phone calls a day.
  • Put in service requests for maintenance and inform when a emergency situation is taking place.
  • Use Weblisters and Craigslist to list availability on apartments.
Mount Sinai Medical Center Of Miami Beach - Patient Access Representative
Miami Beach, FL, 08/2016 - 06/2019
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits.
  • Collected and processed co-payments and out-of-pocket charges using AS400.
  • Checked in patients to the Emergency Department and made sure had correct spelling and DOB on patient wrist band.
  • Took Patient general and insurance information to complete registration.
  • Used several computer softwares.
  • Worked in a 24 hour Department and worked all hours.
  • Fast paced and multitask environment
  • Took operator phone calls and directed to all parts of hospital.
Mhc Equity Lifestyle Properties - Hostess
Scotrun, PA, 08/2013 - 07/2016
  • Assisted managers with quickly resolving service- and food-related issues.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Recorded available tables after seating each party.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Checked and restocked server areas and organized and got change for front counter.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.

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Resume Overview

School Attended

  • Mohave High School
  • Mohave Community College

Job Titles Held:

  • Leasing Professional
  • Patient Access Representative
  • Hostess


  • High School Diploma
  • Some College (No Degree)

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