Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Maintained accurate records of all correspondence with and from tenants. Conducted background checks on applicants. Promoted property to businesses in local area through marketing collateral, phone calls and email messages. Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features. Checked rental eligibility by following Yardi & Screening work verification process. Encouraged prospective tenants to fill out applications after property tours. Escalated critical issues to property manager to deliver immediate resolution. Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement. Provided friendly and professional assistance to employees, visitors and customers. Monitored access control systems, including CCTV systems for nefarious activities such as theft and crime. Triaged problems quickly and provided precise and clear information while working under minimum supervision. Communicated with team members and building management via radio, telephones, computers and proprietary temp track software. Sounded alarms and brought in relevant authorities in case of fire or criminal activities. Investigated disturbances and used proportional and strategic responses to handle different types of issues. Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant. Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport. Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras. Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Showed units to potential tenants and answered questions about life in community. Coordinated general maintenance and repairs to keep facilities operational and attractive. Maintained thorough, accurate and compliant records for internal and regulatory audits. Conducted tours of vacancies with prospective tenants. Checked common areas regularly to keep neat, clean and free of debris. Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems. Explained policies and procedures to tenants and enforced all rules. Escalated critical issues to property manager to ensure immediate resolution.
Follows all integrity guidelines and procedures and ensures no manipulation of student data. Participates in instruction of the Extended Training Day program. Oversee the Student Welfare Fund activities and purchases. Produces quality work/assignments in a thorough, timely and accurate manner. Maintains appropriate personal attendance, accountability and work productivity standards. Plans, prioritizes and organizes assignments to meet established goals and deadlines. Mentors, monitors and models the Career Success Standards as required by the PRH. Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior. Provides quality programs and services for students and ensures that quality is maintained, and student needs are met. Pursues improvement and enhancement of programs and services. Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested. Provides transportation as required.
Supervised a team of security personnel. Detained individuals when necessary to prevent security breaches. Patrolled the premises regularly to ensure the safety of employees and visitors. Coordinate with onsite managers, liaison officers, and other outside agencies regarding safety and preventive maintenance. Inspects buildings and grounds to ensure protection from intruders, fire hazards, theft, and vandalism. Develops emergency procedures, response to incidents, and resolves problems or requests assistance of local authorities. Oversees most day to day operations of the group. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. Takes the appropriate steps to correct anything that may be considered a security breach or safety hazard. Conducts various administrative duties such as training's, Payroll, benefits Hiring and terminating of officers. Jumpstarting vehicles, Providing gasoline or diesel fuel, Providing water, Changing tires, Providing use of a cellular telephone , Giving directions and Performing CPR and limited first aid until emergency services arrive
Awarded by management with ten official commendations for personal achievement and contributions to the team.
Copying, emergency preparedness, special events, First Aid, Inspects, Loss Prevention, Mental Health, personnel training, cameras, Report writing, Scheduling, treatment plans,
Job Titles Held: