Leasing Professional 07/2016 to 05/2017Can Plant Residences at PearlSan Antonio, TX
Maintained 96% to 98% occupancy rates through exceptional customer service at a luxury apartment
Conducted market research of surrounding apartments and updated database weekly
Hosted and planned monthly resident functions
Administrative tasks: filed and followed up on completed maintenance requests, arranged meetings,
answered phones and responded to e-mails, electronically filed all prospect and resident information.
Leasing Consultant05/2015 to 06/2016Ashley Oaks ApartmentsSan Antonio, TX
Provided successful customer service to residents and prospective residents
Organized and reviewed all leases using Blue Moon Software
Quoted pricing over the phone and in person using Yieldstar
Collected application fees and deposits and kept accurate records of all financial transactions using Yardi
Processed applications using Yardi Resident Screening
Conducted market surveys of surrounding properties.
Retail Sales Associate07/2013 to 03/2015Lululemon AthleticaSan Antonio, TX
Merchandised clothing and accessories
Managed in-person and phone customer inquiries and concerns
Actively engaged in the community to promote the brand by working out at different fitness facilities
Executed returns and exchanges utilizing Point of Sale cash system
Educated guests about local fitness facilities and community events.
Education and Training
SociologyUTSASan Antonio, TXCompleted 89 credit hours towards B.A. in Sociology