Leasing Professional Resume Example
Love this resume?Build Your Own Now
Mabel Angel
Professional Summary
Astute property management professional bringing a solid blend of people skills combined with the ability to implement and enforce property rules and regulations. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in the apartment industry.
Skills
|
|
Achievements
- Certifications: CALP aka NALP, Fair Housing & Beyond Certification, Leasing 101 Completion, TABC Certification, Food Handlers Certification.
- Helped reach 94% leased in 9 months for a new lease up community.
- Consistently maintained delinquency under .0075% in a class A property of 318 units.
- Reached 100K increase for the store's volume and comparable sales percentage in a multimillion dollar store.
Career History
Apr 2021 - Mar 2022Assistant Property ManagerThe Conam Group - Modesto , CA
- Lease up, luxury garden style, 318 units, built in 2021.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, and resourcing for various events.
- Reached stabilization within 9 months after property opened.
- Leased up over 25% of community with staff of 5.
- Closing ratio over 35% for the 1st year opened.
- Personal J Turner average score was at or above 9.5% each month.
- Communicated with clients and tenants promptly while offering strategic solutions to remedy problems.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Completed monthly close out reports.
- Checked accuracy and completeness of all paperwork by conducting regular audits on each move in file.
- Performed background checks on over 135 apartment applicants in span of 9 months.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed final move out statements.
Jun 2019 - Apr 2020Leasing ProfessionalAmherst Holdings Llc - Phoenix , AZ
- Lease up, luxury garden style community, 318 units, built in 2018.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Net conversion ratio was 28.92% for leases.
- Verified tenant incomes and other information before accepting lease applications, working closely with Assistant Manager to maintain accuracy.
- Created and submitted daily reports and weekly market surveys.
- Marketed property to local businesses through collateral, emails and phone calls.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, parking, etc.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collaborated with manager to develop fresh, crisp content to diversify current promotional options.
May 2018 - May 2019Leasing SpecialistCumberland Farms - Weymouth , MA
- Midrise community, Luxury Class A property of 312 units built on 2004.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Validated rental eligibility by using Francis Property Management's verification process.
- Evaluated existing plans, processes and event planning services to identify opportunities for improvement.
- Maintained J Turner reviews at or above 9.5.
- Worked with property manager to maintain market readiness and facilitate smooth transitions.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Regularly inspected curb appeal of facilities to keep property great shape.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
Sep 2016 - Apr 2018Store ManagerFour Seasons Hotels Inc - Austin , TX
- Bolstered sales volume by 28% in less than 1 year by implementing 6 selling steps and initiating bi-weekly employee training.
- Drove branch sales to achieve #1 ranking among 15 district locations during 1st year of being store manager.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Recruited, trained, managed and developed new associates.
- Kept inventories accurate with weekly cycle counts and quarterly audits to identify and resolve variances. Achieved audit excellence in 3rd and 4th quarter.
Oct 2014 - Aug 2016Assistant ManagerCompany Name - City, State
- Garden style community, Class C property, 252 units, built in 1983.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and executed plan to achieve and maintain 98%, or better, rate of occupancy in Class C property.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Promptly responded to tenant complaints and concerns.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maintained constant balance and accounting of property petty cash account.
- Completed final move-out walk-throughs with tenants to identify any required repairs and finalize deposit accounting statements.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed monthly close out reports.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Compiled financial data to comply with budget.
Education
High School DiplomaNimitz High School | City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Clear contact info
- Typos
Resume Overview
School Attended
- Nimitz High School
Job Titles Held:
- Assistant Property Manager
- Leasing Professional
- Leasing Specialist
- Store Manager
- Assistant Manager
Degrees
- High School Diploma
Similar Resumes
