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Leasing Consultant / Resident Service Coordinator Resume Example

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LEASING CONSULTANT / RESIDENT SERVICE COORDINATOR
Summary
An enthusiastic and self-motived person who enjoys being part of a successful and productive team. Even under significant pressure, I have strong ability to perform task assignments in a timely manner. Major strength includes a strong leadership and communication skills as well as professional and integrate work skills. A position performing leasing properties, bookkeeping, recordkeeping, or accounting duties. Experience in computing, classifying, and recording numerical data to keep financial records complete. Proficient with Microsoft Office Suite, Onesite, Yardis and accounting software.
Experience
Leasing Consultant / Resident Service Coordinator, 02/2014 － Current Gardenia Gardens Apartments － Gainesville, FL
  • Completed final move-out and move-in walk through inspection for residents.
  • Communicated effectively with owners, residents, and Community Manager.
  • Audited files and reported any issues to the Community Manager.
  • Prepare application packet, screening applicants for tenancy and maintain an adequate on-hand supplies.
  • Maintain a professional, courteous manner with the residents, vendors, contractors, and fellow co-workers.
  • Assist with collecting rents due to property, renewal of lease and recertification process.
  • Maintain property waiting list in accordance to Resident Selection Criteria.
  • Maintain resident service requests, inspection of vacant unit, and monthly and annual inspections.
  • Publish and distribute a monthly newsletter to the resident.
  • Assist Community Manager with MOR and REAC Inspection.
  • Preparing GFI codes to invoices for payment.
  • Acts as a liaison between residents, Community Manager and Owners.
  • Work with agencies to obtain the available program for the resident.
  • Process rental application, answer phone calls from current and prospective residents providing rental information.
  • Arrange and organize events presentation of health care, health and nutrition class, literacy training, employment assistance program, mentoring, homeownership opportunity program and a directory of community services and make it available to residents.
  • Process work orders assist in recertification paperwork and clerical task.
  • Input data on the Onesite Program.
Assistant Property Manager, 08/2007 － 07/2013 Carver Gardens Properties － Gainesville, FL
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for property.
  • Direct collection of monthly rental fees, deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Act as liaisons between property manager or residents, community agencies and owners.
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Market vacant space to prospective residents through advertising, or other methods.
  • Prepare detailed budgets and financial reports for property.
  • Maintain rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
  • Direct and coordinate the activities of staff, resident and contract personnel.
  • Prepare MOR / REAC data for HUD.
  • Input data on the One Site Program.
  • Collect and process all rental application for approval.
Account Clerk III, 05/1984 － 02/1998 City of Gainesville RTS － Gainesville, FL
  • Compute, classify, and record numerical data to keep financial records complete.
  • Perform any combination of routine calculating, posting, and maintaining accounting records.
  • Process invoices for payment and verify of figures, calculations, and postings pertaining to business transactions recorded.
  • Maintain personnel files an input payroll for RTS drivers and staff.
  • Assists management in the sourcing of new grants that includes researching and preparing complex documentation for grant applications.
  • Assists with general contract administration and management in the maintenance of grants.
  • Prepares grant billing requests for FTA and FDOT.
  • Compiles and prepares, monitors and balances complex financial records and reports for transit management, internal and external auditors, and local and/or state agencies.
  • Accesses, interprets, and determines best method to extract information from appropriate computer systems and manual records to analyze, prepare and/or resolve financial issues.
  • Prepares billing requests for transportation fees for large accounts (e.g., Santa Fe College and University of Florida).
Cashier /Credit Clerk, 09/1979 － 02/1983 Sears － Gainesville, FL
  • Process credit, layaway payment and cash payroll check.
  • Handle disputes on credit card bill.
  • Collect and count all cash register at the end of the day.
  • Prepare all cash register money bags.
  • Reconcile all accounting overages and shortage reports.
  • Process credit card applications.
  • Prepare financial spreadsheet for Managers.
Education
05/1981 University of Florida － Gainesville, FL Chemical Engineering / Business
06/1978 Auburn University － Auburn, AL Pre- Pharmacy
1977 Miami Dade Community College － Miami, FL Associate of Arts
06/1975 Miami Jackson High School Diploma
Skills
accounting, advertising, billing, bookkeeping, budgets, cash register, clerical, contract administration and management, Credit, documentation, drivers, financial, financial reports, grant applications, grants, Inspection, Inspect, insurance, Process invoices, Market, mentoring, money, Microsoft Office, monitors, newsletter, payroll, people skills, personnel, repairs, researching, spreadsheet, Tax, taxes, phone, transportation
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Resume Overview

Companies Worked For:

  • Gardenia Gardens Apartments
  • Carver Gardens Properties
  • City of Gainesville RTS
  • Sears

School Attended

  • University of Florida
  • Auburn University
  • Miami Dade Community College
  • Miami Jackson High School

Job Titles Held:

  • Leasing Consultant / Resident Service Coordinator
  • Assistant Property Manager
  • Account Clerk III
  • Cashier /Credit Clerk

Degrees

  • Chemical Engineering / Business
    Pre- Pharmacy
    Associate of Arts
    Diploma

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