LiveCareer-Resume

leasing consultant resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Energetic consultant offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Well-qualified consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Skills
  • Exceptional customer relations and strong interpersonal skills.
  • Excellent decision making and critical thinking skills.
  • Proficient in
  • Word, Excel, PowerPoint, Access, Outlook, Box, OneSite, Lead2Lease, Yardi, Rent Manager, AppFolio
  • Local market conditions
  • Fair housing policies
  • Prospecting assistance
  • Maintenance requests
  • Application verification
  • Lease writing
  • Telephone and email etiquette
  • Marketing and advertising
  • Leasing and sales
  • Contract Negotiation
  • Property Inspections
Work History
Leasing Consultant, 01/2021 to Current
Hsl Asset ManagementPeoria, AZ,
  • Renting apartments, whether it's to new prospect or current resident
  • Assisted in lease renewal procedures by completing lease renewal print out and submitting to manager for approval
  • Inspecting entire property (office, models, contractors, vacant, and amenity areas)
  • Processing rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
  • Following up with prospective residents including phone call within 24 hours and minimum of two additional follow up contacts.
  • Collected rent and tracked resident payments and information in computer system
  • Collected monthly rent payments and other fees, always properly recording, and processing money
  • Greeted clients, showed apartments, and prepared leases
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
  • Resolved conflicts between tenants regarding noise, encroachments, and parking
  • Collected and maintained careful records of rental payments and payment dates
Assistant Manager, 03/2020 to 10/2020
Fourteen FoodsGulf Shores, AL,
  • Maintaining accurate records of all community transactions and submitting on timely basis
  • (Ex
  • Delinquency reports, move-outs, etc.)
  • Ensuring rent, and late fees are collected, posted and deposited in timely manner
  • Dealing with residents questions and concerns for maintenance requests in timely manner to remain satisfaction with management and company
  • Market vacant spaces to prospective tenants through leasing agents advertising, or other marketing sources
  • Implement and evolve high-impact strategies to target new prospects for property
  • Analyze competitors to evaluate effectiveness marketing strategies
  • Created employee schedules to align coverage with forecasted demands
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Developed strategy to increase sales and drive profits
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Established team priorities, maintained schedules and monitored performance
Customer Account Representative, 01/2018 to 01/2019
Ames True TemperPine Valley, NY,
  • Ensure growth of the company by setting CBP's and meeting End Of Month quotas
  • Ensure every customer was satisfied with the status of their account
  • Assisting customers with their accounts and offering solutions to bring account current
  • Balancing customers account, setting payment arrangements, as well as offering extensions if Account was eligible
  • Devised tactics to grow customer base and boost sales
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges
  • Analyzed accounts for delinquencies and other ongoing issues
  • Negotiated contracts and agreements with clients to achieve favorable terms
  • Kept detailed records of customer interactions for optimal traceability
  • Implemented customized account plans to meet individual client needs
  • Identified and implemented process improvements to maximize efficiency
Assistant Manager, 01/2017 to 01/2019
Fourteen FoodsHastings, NE,
  • Responsible for handling property accounts to include cash/check payments, late fees, and utility fees
  • Establish excellent rapport with potential residents
  • Verify legal documents, bank statements, and credit reports
  • Responsible for maintaining updated contact information for residents and employees
  • Advise senior management on status of their controls
  • Accountable for reporting false identification to government agencies.
  • Mentored team members to enhance professional development and accountability in workplace
  • Created employee schedules to align coverage with forecasted demands
  • Monitored security to protect employees, customers and property
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
  • Evaluated employee performance and conveyed constructive feedback to improve skills
Education
Associate of Science: , Expected in Current to San Antonio Community College - San Antonio, TX,
GPA:

I aspire to continue my education in Biology

High School Diploma: , Expected in 06/2017 to Winston Churchill High School - San Antonio, TX,
GPA:

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Resume Overview

School Attended

  • San Antonio Community College
  • Winston Churchill High School

Job Titles Held:

  • Leasing Consultant
  • Assistant Manager
  • Customer Account Representative
  • Assistant Manager

Degrees

  • Associate of Science
  • High School Diploma

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