LiveCareer-Resume

leasing consultant resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) XXX-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.A Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Sales Techniques
  • Customer Service
  • Bilingual Customer Service Representative
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Work Prioritization
Experience
05/2020 to 07/2022 Leasing Consultant Nolan Real Estate | Overland Park, KS,
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Tracked leads using CRM software and followed up with interested parties.
  • Contacted and followed up with tenants on renewal notices.
  • Detailed application requirements and answered questions from prospective tenants.
  • Conducted background checks on applicants.
  • Conducted informative and personalized tours, resulting in new leases.
  • Received rent payments and tracked transactions in accounting software.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Checked rental eligibility by following company's verification process.
  • Maintained accurate records of correspondence with and from tenants.
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
09/2017 to 09/2019 Assistant Manager The Tjx Companies, Inc. | Edwardsville, IL,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
11/2015 to 07/2016 Grocery Stocker Giant Eagle, Inc. | Richeyville, PA,
  • Identified and quickly handled spill clean-up.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Pushed carts and loaded customer purchases into vehicles.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Updated pricing and sales signs to promote merchandise.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Faced products on shelves and displays to meet company policies.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Education and Training
Expected in 08/2014 to to GED | Midland College, Midland, TX GPA:

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Resume Overview

School Attended

  • Midland College

Job Titles Held:

  • Leasing Consultant
  • Assistant Manager
  • Grocery Stocker

Degrees

  • GED

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