Leasing Consultant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Executive-level fast learning women providing support for corporate decision-makers. Meticulous with demonstrated success in process improvements and procedural adherence to achieve company and client objectives. Tech-savvy individual with in-depth knowledge of Microsoft and Excel .

  • Multi-line telephone skills
  • Business operations understanding
  • Organization and efficiency
  • 113 WPM typing speed
  • Customer service oriented
  • Fast pace learner
  • Efficient and accurate
  • Tech-savvy
  • Detail oriented
  • PC proficient
  • Professional and polished presentation
  • Open and clear communicator
  • Flexible
  • Data entry
  • Multitasking ability
Leasing Consultant, 09/2019 to 12/2019
Investors Real Estate Trust Platteville, WI,
  • Checked rental eligibility by following verification process.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Received rent payments and tracked these transactions.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Maintained accurate records of all correspondence with and from tenants.
  • Conducted background checks on applicants.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Detailed application requirements and answered questions from prospective tenants.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Contacted and followed up with tenants on renewal notices.
  • Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Tracked all leads using resman and followed up with interested parties within a day.
  • Settled tenant conflicts in the most effective manner possible.
Receptionist, 02/2019 to 07/2019
Api Group Corporation Maricopa, AZ,
  • Sorted incoming mail and directed to correct personnel each day.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Provided information to callers and drafted office emails.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Checked documents for proper formatting, grammar and spelling.
  • Scheduled appointments based on availability and established load parameters.
  • Prepared packages for higher management deliveries and coordinated timely shipments.
  • Responded to customer concerns and issues.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team
  • Gathered, sorted, distributed and sent mail and packages.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Personal Nanny, 04/2015 to 09/2017
Catholic Health Initiative City, STATE,
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Cleaned and tidied living room and other areas after activities.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Safely transported children to range of extracurricular activities.
  • Prepared healthy and well balanced meals and snacks for children.
  • Regulated children's schedules to balance rest, learning and play.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Calculated amount owed for services and collected payment from parents.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Resident Assistant, 07/2013 to 04/2015
Breckenridge Village City, State,
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Participated in meetings and training, including person and group development.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Devised various programs for residents, including social, educational and recreational programs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Advised peers on personal, career and academic worries.
  • Delivered high-quality, geriatric care to private client.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
  • Developed and deepened relationships with residents and fellow staff.
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
Education and Training
High School Diploma: , Expected in 06/2013
North High School - Eastlake , Oh

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
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  • Target Job

Resume Overview

School Attended
  • North High School
Job Titles Held:
  • Leasing Consultant
  • Receptionist
  • Personal Nanny
  • Resident Assistant
  • High School Diploma

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