leasing consultant resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Enterprising with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants, and resolved business concerns.

Organized with dynamic customer service skills and talents. Remains poised in stressful environments.

Motivated professional considered talented leader and driven problem solver. Offers outstanding attention to detail and coordination.

Outgoing and hardworking and professional well accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership combined with results-focused and quality-driven approach.

  • Background checks
  • Property amenities
  • Resident/customer satisfaction
  • Filing
  • Organization
  • Computers
  • Announcement letters
  • Handling money
  • Documenting
  • Familiar with section 8 (strictly leasing)
11/2020 to Current
Leasing Consultant Morguard Reit 4.5Deb Pensacola, FL,
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Contacted and followed up with tenants on renewal notices.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Created and maintained [Timeframe] newsletter to keep residents aware of upcoming events and activities.
  • Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Maintained accurate records of all correspondence with and from tenants.
  • Coordinated and followed up on maintenance requests for residents.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
06/2020 to 11/2020
Grill Cook National Healthcare Corporation Sparta, TN,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Maintained cleanliness and organization of all line workstations.
  • Cooked all food to order ensuring adherence to company quality standards.
  • Supported other kitchen team members when needed.
  • Distributed prepared food to servers in efficient manner.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Weighed, measured and mixed ingredients to follow recipes and create dishes.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
  • Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
02/2019 to 12/2019
Shift Lead Tacala Forestdale, AL,
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Created and improved daily operational plans including production schedules and optimizing task flows.
  • Assisted with performance reviews to identify areas of improvement.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Resolved customer complaints and reported issues to senior management.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Assisted General Manager with operations game plan and company initiatives implementation.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
08/2014 to 04/2017
Desk Clerk Bowery Residents Committee New York, NY,
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Documented office procedures and processes into [Type] manuals for use by all administrative personnel.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Scheduled meetings for [Job title]s and coordinated materials to be distributed to all attendees.
  • Tracked usage of [Type] supplies and placed orders to maintain inventory levels.
  • Input [Type] data into system using [Software], adhering to all procedures to keep information private.
  • Supervised [Type] staff and strategically delegated work assignments to meet office administrative needs.
  • Monitored office supply use and stock levels, placing replenishment orders as needed.
  • Identified [Type] issues before they escalated and implemented [Technique] for effective resolution.
  • Assisted on special projects, such as [Type] and [Type] assignments, by [Action] and [Action].
Education and Training
Expected in 05/2011 to to
High School Diploma:
Independence Academy - Independence, MO

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Resume Overview

School Attended

  • Independence Academy

Job Titles Held:

  • Leasing Consultant
  • Grill Cook
  • Shift Lead
  • Desk Clerk


  • High School Diploma

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