Enthusiastic Leasing Specialist proudly offering over 8 years' experience maintaining accurate records and promoting exceptional attention to customer service. A determined professional capable of remaining calm under pressure. Offering exemplary skills in lead follow up and resolving issues. Passionate individual boasting a career involved with checking facilities for curbside appeal and safety, processing applications and partnering with vendors, fellow employees and residents. A smart Leasing Specialist known for regularly exceeding monthly sales targets and implementing successful marketing strategies. Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. I am a Talented individual adept in customer relations, sales, collections and real estate management. Eager to develop business performance at many new companies. Ready to oversee properties at any scale.
I have very positive energy and over all fun to work with.
Skills
Fast worker
Communication skill
Multitasker
Cook
Cleaner
Accomplishments : I have reach the top of my class in computer networking and am now
Certified in simple software.
I have been a straight A student my whole senior high school year.
Accounting
Benefits
Cashier
Communication skills
Computer networking
Corporate training
CPR
Clientele
Customer service
Fast
First aid
Next
Nursing
Organizing
Payroll
Profit
Safety
Seminars
Supervisor
Telephone
Phone
Transportation I
Strong Communication Skills
Team Leadership
Prospecting Assistance
Fair Housing Policies
Lease Oversight
Oral and Written Communication
Department Planning
Application Process Proficiency
Tenant Issue Resolution
Appointment Scheduling
Property Tours
Conducting Meetings
Performance Optimization Strategies
Leasing Reports
Application Processing
Sales and Marketing Aptitude
Background Checks
Issue Escalation
Marketing Campaigns
Policy Enforcement
Property Amenities
Housing Regulations
Rent Collection
Availability Record Keeping
Prospective Lead Follow-Up
Property Performance Reporting
Security Deposit Refunds
Maintaining Occupancy Levels
Lease Renewal Reporting
Advertising Sources Analysis
Maintenance Requests Handling
Experience
03/2020 to Current
Leasing SpecialistEssex Property Trust – San Diego, CA,
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Contacted and followed up with tenants on renewal notices.
Worked with 6 different software like yardi and anyone home.
Visited multiple different properties within georgia.
Encouraged prospective tenants to fill out applications after property tours.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Developed strong, professional relationships with prospects and residents by initiating collaboration and delivering exemplary service and engagement.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Escalated critical issues to property manager to deliver immediate resolution.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
11/2020 to 02/2021
Leasing ConsultantTlr Group – Tampa, FL,
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Oversaw daily operations, maintenance and administration of various properties.
Maintained accurate records of all correspondence with and from tenants.
Increased occupancy from 85% to 98% through dynamic marketing initiatives.
Conducted background checks on applicants.
Settled tenant conflicts effectively using Technics and skill.
Contacted and followed up with tenants on renewal notices.
Encouraged prospective tenants to fill out applications after property tours.
Worked with i love leasing and Yardi
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
10/2018 to 06/2020
Andromedia S.N.CMidwest Health – Leavenworth, KS,
Observed company's strict safety rules during each shift to avoid job-related injuries.
Developed solutions to wide range of complex technical problems to meet organizational objectives and deadlines.
Contacted tenants to collect overdue rent or to discuss other important issues.
Scheduled maintenance calls.
Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
Coordinated 20 major remodeling projects in 2019.
Welcomed 20 potential tenants weekly.
11/2015 to 05/2018
Corporate Manager Happy At Home Health Care Llc – City, STATE,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Assigned tasks to associates to fit skill levels and maximize team performance.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Implemented effective customer service surveys to encourage feedback.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Identified and solved complex strategy problems to drive organizational goals.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
Nurse Assistant & HHA (Front DeskOpen Hearts Home Care – City, STATE,
I worked around a computer desk organizing files and doing paper work.
Iv kept track of medication .I have set and removed Individuals from one home to the next using computer and phone.
I have made appointments and changed appointments .I Cleaned and changed patients and moved them from one bed to the next,washed them .I was told that my communication skills were beyond advanced and i was a great worker .My reason for leaving this job was my move from Fort Lauderdale to Port st Lucie.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted over 50 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
01/2014 to 08/2015
Leasing AssistantStuart Point Apartments – City, STATE,
I work here satisfying customers placing new Residents fixing and solving problems.
Taking directions from head corporate training and giving orders to other employees .making sure customers were happy.
My reason for resigning from this job Was My move from Fort Lauderdale Florida to Port St Lucie Florida.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Oversaw daily operations, maintenance and administration of various properties.
Contacted and followed up with tenants on renewal notices.
Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
Education and Training
Expected in
High School Diploma: Computer Networking, Law IRSC College - , GPA:
Expected in
HHA Certified.
75 hours of study completed .
i specialize in First aid ,Adult/Child/Infant CPR ,Fire safety , Infection Control ,emergency
situation prep ,Hiv/Aids ,Bloodborne pathogen prevention, Domestic Violence ,Medical Error
prevention and safety ,all required nursing skills .: - , GPA:
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School Attended
IRSC College
Job Titles Held:
Leasing Specialist
Leasing Consultant
Andromedia S.N.C
Corporate Manager
Nurse Assistant & HHA (Front Desk
Leasing Assistant
Degrees
High School Diploma
HHA Certified.
75 hours of study completed .
i specialize in First aid ,Adult/Child/Infant CPR ,Fire safety , Infection Control ,emergency
situation prep ,Hiv/Aids ,Bloodborne pathogen prevention, Domestic Violence ,Medical Error
prevention and safety ,all required nursing skills .
