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Leasing Consultant Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

To Summarize, I feel that I have learned a lot here at Niguel Summit with Sequoia. Although I will always be grateful for the team members I have worked with here at Niguel Summit, I feel I am ready for a new Challenge. I am motivated, driven, and confident that I would be an asset to the Alicante Team. I hope to be considered and I thank you for your time.

Skills
  • Sales and marketing aptitude
  • Business partnerships
  • Background checks
  • Application processing
  • Property tours
  • Corporate policies and procedures
  • Fair housing mandates
  • Event planning
  • Lease file audits
  • Issue escalation
  • Customer Service
  • Developing Talent
Experience
01/2019 to Current Leasing Consultant Bh Management | Chesterfield, VA,
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted background checks on applicants.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Settled tenant conflicts effectively using communication and unbiased problem solving .
  • Tracked all leads using anyone home and followed up with interested parties daily.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Coordinated maintenance and repair requests with Maintenance department and contacted contractors for bid proposals.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Received rent payments and processed these transactions in Onesite.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Detailed application requirements and answered questions from prospective tenants.
  • Coordinated and followed up on maintenance requests for residents.
08/2018 to 12/2018 Store Manager The Luxottica Group | The Woodlands, TX,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
03/2016 to 08/2018 Co Manager Wendy's | Hampton, GA,
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw all of the training and development for sales associates, sales leads, Assistant Managers, and Co Managers
  • Helped at other locations with training and developing
  • Motivated the team through contests and games to further develop their training as well as to increase revenue and provide a healthy work environment
  • Oversee visuals of the store as well as price and sign changes
  • Oversaw and implemented disciplinary action (write ups to terminations)
  • Recruiting for sales, visual, and management positions for the South OC district
  • Worked closely with customers resolving any issues as well as creating repeat customers and a fun shopping environment
  • Working closely with loss prevention to stay on top of loss ratio
  • Overseeing Corporate walk throughs/visits
07/2015 to 03/2016 Store Manager The Luxottica Group | Toledo, OH,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw POS operations and cash management to reduce errors.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
Education and Training
Expected in 06/2009 High School Diploma | Tesoro High School, Las Flores, CA GPA:
Expected in | Golden West College, Huntington Beach, CA GPA:

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83Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Tesoro High School
  • Golden West College
Job Titles Held:
  • Leasing Consultant
  • Store Manager
  • Co Manager
  • Store Manager
Degrees
  • High School Diploma
  • Some College (No Degree)

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