Leasing Consultant resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Leasing consultant position. Offering excellent communication and good judgment. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Expert user of Entrada.

  • Fair housing policies
  • Lease oversight
  • Local market conditions
  • Prospecting assistance
  • Property tours and inspections
  • Business processes and procedures
  • Sales
  • Scheduling
  • Sales Goals
  • Appointment Setting
  • Prospecting Clients
  • Market Strategy
  • Product Knowledge
  • Application verification
  • Telephone and email etiquette
  • Property Inspections
  • Relationship building and retention
  • Lease writing
  • Leasing and sales
  • Team Building
  • Cleaning
  • Daily Workflow Improvement
  • Sales expertise
  • Safety processes and procedures
  • Performance improvement
  • Cash Handling
  • Critical Thinking
  • Analytical and Critical Thinking
  • Complaint resolution
  • Key performance indicators
  • Customer Complaint Resolution
Work History
Leasing Consultant, 05/2021 to Current
Rich Smith DevelomentRussellville, AR,
  • Verified tenant incomes and other information before accepting lease applications.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Greeted clients, showed apartments and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Escalated major issues to property manager for immediate remediation.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Distributed and followed up on tenant renewal notices.
  • Responded to requests and scheduled appointments for property showings.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
Restaurant Manager, 08/2017 to 08/2018
Hersha Hospitality Management, LpSeattle, WA,
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations and procedures.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Picker Packer, 08/2018 to 01/2020
DoordashBend, OR,
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

+ Edit or add your own

  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Checked inventory and selected products from specific locations based upon availability.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Cleaner, 05/2021 to 02/2022
Planet Fitness Inc.Sandy, UT,
  • Cleared public and private areas of debris before and after events.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Ordered new cleaning supplies for upcoming jobs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
High School Diploma: , Expected in 05/2018
Olathe North Sr High School - Olathe, KS
Native or Bilingual

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Resume Overview

School Attended

  • Olathe North Sr High School

Job Titles Held:

  • Leasing Consultant
  • Restaurant Manager
  • Picker Packer
  • Cleaner


  • High School Diploma

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