leasing consultant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Accommodating [Job Title] who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude.
Highlights
Financial planner
Complex problem solving
Effective time management
Advanced computer proficiency (PC and Mac)
Excellent managerial techniques
Strong organizational skills
Expert in customer relations
Flexible team player
Accomplishments
Research
Investigated and analyzed client complaints to identify and resolve issues.
Data Organization
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Experience
04/2014 to CurrentLeasing ConsultantMills Properties | Cityview, NC,
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Informed customers about sales and promotions in a friendly and engaging manner.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
09/2012 to 04/2014Student Affairs Office AssistantPenn State University | University Park, PA,
Trained to provide students with information about the process of getting into the doctorate program.
Also, to instruct them on the financial and educational requirements to be accepted at the college of optometry.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
09/2006 to 07/2013ServerVitality Senior Living | Franklin, TN,
Working directly with customers daily, serving drinks and food upon their request with only the highest standards.
Not only do serving beverages and meals at my job but dishes and cleaning is continuously just as important, along with our great big smiles.Apportioned and served food to facility residents, employees, or patrons.Assisted diners with seating as neededAssisted co-workers.Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned bars, work areas, and tablesDeveloped variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.Responsible for daily set up of five stations.Greeted customers in the restaurantSet tables with clean linens, condiments, and other suppliesAssisted guests with placing orders in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner., took and rang up orders, handled payment and thanked customers
04/2013 to 06/2013InternCsc | San Diego, CA,
At Dome, interns are trusted with many responsibilities such as filling up weekly schedules with appointments, keeping all of the files in order, and attending several client meetings a week.
Learning how to sell products on the company's behalf and know that this would make for an ideal career.Diligently reviewed the specialty loan portfolio for compliance with all reporting requirements.Communicated regularly with management regarding portfolio performance and new loan transaction quality.Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
Education
Expected in 5 2014 to to Bachelor of Science | Consumer and Family Financial ServicesThe Ohio State University, Columbus, OHGPA: Consumer and Family Financial Services
Expected in to to Certified Financial Planning | , , GPA:
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