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leasing agent resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Enthusiastic leasing consultant offers 12 years of experience and in-depth understanding of fair housing laws. Operates successful property tours and good promotional skills. Maintains polished facilities and high occupancy rates. Organized leasing consultant with dynamic customer service, leasing talents. Coordinates inspections, oversees conflict resolution, and delivers leasing. Remains poised in stressful environments. Motivated professional considered talented leader and driven problem solver. Brings 12 years of experience in leasing consultant role. Offers outstanding attention to detail and leasing coordination. Passionate individual with 12 years of experience in Leasing Consultant role. Enthusiastic about taking on new challenges and delivering exemplary customer service. Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional known skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities. Outgoing and hardworking leasing professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 12 years of related experience combined with results-focused and quality-driven approach. Outgoing and hardworking leasing professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 12 years of related experience combined with results-focused and quality-driven approach.

Skills
  • Property amenities
  • Record keeping
  • Background checks
  • Business partnerships
Experience
10/2017 to 01/2018
Leasing Agent Barvin Group Houston, TX,
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
01/2011 to 01/2017
Leasing Consultant Mckinney Properties Fairfax, VA,
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Detailed application requirements and answered questions from prospective tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
1/15/18 to 3/27/19
Human Resources Administrator Costa Farms Aiken, SC,
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Handled employee conflicts efficiently while following all company procedures.
  • Completed reports and employment forms.
  • Supervised exit interviews and off-boarding process for resigned and terminated employees.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
Education and Training
Expected in 05/2007 to to
High School Diploma:
Maypearl High School - Maypearl, TX
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Limited
Negotiated:

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Resume Overview

School Attended

  • Maypearl High School

Job Titles Held:

  • Leasing Agent
  • Leasing Consultant
  • Human Resources Administrator

Degrees

  • High School Diploma

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