Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Self-motivated Leasing Agent bringing experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills.

Skills
  • Business processes and procedures
  • Property tours and inspections
  • Property Management
  • Scheduling
  • Social Media
  • Marketing Materials
  • Appointment Setting
  • Prospecting Clients
  • Product Knowledge
  • Move-in coordination
  • Team Building
  • Training and mentoring
  • Client needs assessment
  • Administrative support
  • Telephone and email etiquette
  • Relationship building and retention
Work History
Leasing Agent, 01/2018 - Current
Barvin Group Houston, TX,
  • Handle tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Boost occupancy by leveraging market knowledge and successful promotional strategies.
  • Conduct property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Maintain high payment rates by building positive relationships with tenants.
  • Recruit new residents by advertising and marketing through social media such as Facebook, Twitter, Snapchat and Linked In.
  • Resolve conflicts between tenants regarding noise, encroachments and parking.
  • Escalate all major issues to property manager for immediate remediation.
  • Perform background, reference and credit checks as part of screening process of prospective tenants.
  • Maintain records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Maintain meticulous records of all correspondence between management and tenants.
  • Tour property with prospective tenants and provided a wealth of information in regards to its key features.
  • Administer operations to handle needs of more than tenants across all property units.
  • Participate in property inspections to prepare for move-ins and move-outs.
  • Distribute and follow up on tenant renewal notices.
  • Invite prospects to fill out application upon completion of property tour.
  • Organize and attend all tenant events.
Customer Service/Server/Bartender, 04/2016 - 11/2017
Twin Peaks Restaurants City, STATE,
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Kept front check out area clean and organized for efficient service.
  • Processed payments and returns with accuracy and efficiency.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered prompt service to prioritize customer needs.
  • Followed through with client requests to resolve problems.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Customer Service/Server/Retail Sales Representative, 07/2014 - 04/2016
Cracker Barrell Old Country Store City, STATE,
  • Provided superior customer service to ensure the customers were having an enjoyable and memorable experience.
  • Familiarized customers with menu and daily specials.
  • Accurately recorded food and drink orders.
  • Bused tables.
  • Tallied bills.
  • Trained new staff members.
  • Processed cash and credit card transactions.
  • Maintained and balance cash drawer.
  • Maintained a clean and safe kitchen area to include all equipment and prepared silverware.
  • Setup retail store floor.
  • Unloaded retail store truck shipments.
  • Conducted inventories of products.
  • Processed damaged goods for store returns.
Education
: Baking And Pastries, Expected in
-
The Art Institute Of San Antonio - San Antonio, TX,
GPA:

2015-2016

: Marine Biology, Expected in
-
Texas A&M University - Corpus Christi - Corpus Christi, TX
GPA:
High School Diploma: , Expected in 05/2013
-
Madison High School - San Antonio, TX
GPA:

Dollies Varsity Dance Team President:

2012-2013, duties included managing social events/event planning, maintain/manage team budget, developing/implementing team building activities

Pals-Pal:

2012-2013, duties included visiting elementary schools, mentor/encourage young students, teach life skills, mediation, promote good self esteem

Fillies JV Dance Team Treasurer:

2010-2011, duties included managing social events/event planning, maintain/manage team budget, developing/implementing team building activities

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • The Art Institute Of San Antonio
  • Texas A&M University - Corpus Christi
  • Madison High School

Job Titles Held:

  • Leasing Agent
  • Customer Service/Server/Bartender
  • Customer Service/Server/Retail Sales Representative

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: