- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Self-motivated Leasing Agent bringing experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills.
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Barvin Group – Houston, TX,
- Handle tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Boost occupancy by leveraging market knowledge and successful promotional strategies.
- Conduct property showings to highlight features, answer questions and redirect concerns to close contracts.
- Maintain high payment rates by building positive relationships with tenants.
- Recruit new residents by advertising and marketing through social media such as Facebook, Twitter, Snapchat and Linked In.
- Resolve conflicts between tenants regarding noise, encroachments and parking.
- Escalate all major issues to property manager for immediate remediation.
- Perform background, reference and credit checks as part of screening process of prospective tenants.
- Maintain records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Maintain meticulous records of all correspondence between management and tenants.
- Tour property with prospective tenants and provided a wealth of information in regards to its key features.
- Administer operations to handle needs of more than tenants across all property units.
- Participate in property inspections to prepare for move-ins and move-outs.
- Distribute and follow up on tenant renewal notices.
- Invite prospects to fill out application upon completion of property tour.
- Organize and attend all tenant events.
Twin Peaks Restaurants – City, STATE,
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Followed through with client requests to resolve problems.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Exhibited high energy and professionalism when dealing with all levels of clients and staff.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Cracker Barrell Old Country Store – City, STATE,
- Provided superior customer service to ensure the customers were having an enjoyable and memorable experience.
- Familiarized customers with menu and daily specials.
- Accurately recorded food and drink orders.
- Bused tables.
- Tallied bills.
- Trained new staff members.
- Processed cash and credit card transactions.
- Maintained and balance cash drawer.
- Maintained a clean and safe kitchen area to include all equipment and prepared silverware.
- Setup retail store floor.
- Unloaded retail store truck shipments.
- Conducted inventories of products.
- Processed damaged goods for store returns.
The Art Institute Of San Antonio - San Antonio, TX,
2015-2016
Texas A&M University - Corpus Christi - Corpus Christi, TX
Madison High School - San Antonio, TX
Dollies Varsity Dance Team President:
2012-2013, duties included managing social events/event planning, maintain/manage team budget, developing/implementing team building activities
Pals-Pal:
2012-2013, duties included visiting elementary schools, mentor/encourage young students, teach life skills, mediation, promote good self esteem
Fillies JV Dance Team Treasurer:
2010-2011, duties included managing social events/event planning, maintain/manage team budget, developing/implementing team building activities
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School Attended
- The Art Institute Of San Antonio
- Texas A&M University - Corpus Christi
- Madison High School
Job Titles Held:
- Leasing Agent
- Customer Service/Server/Bartender
- Customer Service/Server/Retail Sales Representative
Degrees
- High School Diploma
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