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Leasing Agent Resume Example

Resume Score: 90%

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LEASING AGENT
Professional Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. in regards to quality-focused Leasing Agent who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs.

Key Skills

Sales and marketing

Team player

Personable

Energetic work attitude

Active listening skills

Strong organizational skills

Detail-oriented

Strong communication skills

Experience
Leasing Agent10/2014 - CurrentDawn Homes ManagementGlenville , NY

Managed all day-to-day activities involving tenants, subcontractors and property management, maintain accurate and updated websites and printed materials.

Prepared and submitted monthly tenant visit logs in a timely manner.

Maintained tenant relations with regular tenant visits and phone calls.

Conducted apartment tours for potential tenants and answered any questions.

Promptly responded to general inquiries from Current resident, Prospective tenants, staff, via mail, e-mail and phone.


Front Desk Associate12/2013 - 06/2015Homewood Suites By Hilton Albany Albany , NY

Greeted all guests in a courteous and professional manner and registered guests and issued room keys.

Processed guest payments for room charges, food and beverage charges and phone charges.

Processed credit card transactions during the checkout process.

Referred guests to local restaurants and recommended attractions in the area.

Fostered strong working relationships with all hotel departments.

Front Desk Associate01/2013 - 12/2013Desmond Hotel and Conference CenterAlbany, NY

make and modifying reservations, guest services and advocacy.

Communicating with other departments when needed.

Providing a warm friendly greeting to all guests and staff; multi-tasking and problem Solving.

Front Desk Agent/ Night Auditor05/2012 - 11/2012Gideon Putnam HotelSaratoga Sp, NY

Responsible for reservations,

guest services and advocacy.

Managed accounting operations, accounting close, account reporting and reconciliations.


Sales Associate 10/2011 - 09/2012 Fashion BugSaratoga Springs, NY

Opened and closed the store, which included counting cash drawers and making bank deposits.

Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand.

Front Desk Agent06/2011 - 02/2012Best Western SovereignAlbany, NY

Made reservations, checked guests in and out, provided customer service and advocacy.

restaurants, banquets and gift shop and ensure accounting procedures are completed to specifications. 

Sales Associate/ Baker/Prep Cook05/2010 - 12/2011Indian Ladder FarmsVoorheesville, NY

Customer service, sales & cashier support.

Make Cider Donuts for store bakery and Donut orders.

Prep food for small Café's breakfast and lunch service.

Fill bakery counter with assortment of bake goods. 

Student Ambassador 10/2009 - 05/2010 Paul Smith's CollegePaul Smiths, NY

Showed prospect students around campus, delegated a question and answer session between prospect students and current students.

Completed Open House mailings

Successfully completed Open House and orientation. 

Sales Associate02/2009 - 01/2010 Justice For Girls IncAlbany, NY

Consulted with customers on the latest styles and trends.

Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.

Market Research Assistant03/2006 - 05/2009Entertainment WorksAlbany , NY

Solicited movie-goers to participate in opinion surveys.

Managed new product and content releases.

Worked effectively in a heavily cross-functional, fast paced environment.

Employee of the month twice.

Employee of year for 2008

Education
2013Bachelor of Science:Paul Smiths - Hotel, Resort and Tourism ManagementPaul Smith's, NY, USA

Coursework in Hospitality,Travel and Tourism

Minor in Business Management

Student Ambassador

2011Associate of Science:Adirondack Community College - Hotel and Tourism ManagementQueensbury, NY, USA

Coursework in Hospitality, and Tourism

Certifications

ServSafe Certified since 2008, re-certified March 2013


TIPS Certified December 2014

Skills

Cash handling

Professional and friendly

Multi-tasking

Proficient in Microsoft Office Suite,

Critical Thinker,

Intuitive to Customer Needs


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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dawn Homes Management
  • Homewood Suites By Hilton Albany
  • Desmond Hotel and Conference Center
  • Gideon Putnam Hotel
  • Fashion Bug
  • Best Western Sovereign
  • Indian Ladder Farms
  • Paul Smith's College
  • Justice For Girls Inc
  • Entertainment Works

School Attended

  • Paul Smiths
  • Adirondack Community College

Job Titles Held:

  • Leasing Agent
  • Front Desk Associate
  • Front Desk Agent/ Night Auditor
  • Sales Associate
  • Front Desk Agent
  • Sales Associate/ Baker/Prep Cook
  • Student Ambassador
  • Market Research Assistant

Degrees

  • 2013 Bachelor of Science : Paul Smiths - Hotel, Resort and Tourism Management
    2011 Associate of Science : Adirondack Community College - Hotel and Tourism Management

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