Leasing Agent Resume Example
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LEASING AGENT
Professional Summary
Hardworking Technical Lead proficient in quality assurance, equipment management and resource utilization. Oversees [Type] development utilizing [Type] methodology. Successful at leading both internal and external teams to accomplish challenging objectives.
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Outgoing Agent with strengths in developing, qualifying, and tracking leads to drive new business development. Committed to driving revenue and profit for companies in the [Industry] industry.
Enthusiastic and seasoned Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Was
promoted
to
lead
technician
at
AT&T
and
served
as
safety
coordinator
as well
as
steward
for
my
crew
of
56
Work History
Zinger Property Group- Leasing Agent
Lexington , KY09/2018 - 02/2020
Lexington , KY09/2018 - 02/2020
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Escalated any major issues to property manager for immediate remediation.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Validated rental eligibility through company verification process.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
First Team- Licensed Real Estate Agent
Newport Beach , CA01/2017 - 08/2018
Newport Beach , CA01/2017 - 08/2018
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Used NTREIS and other realtor databases to find properties for clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reviewed market research data and changed sales plans accordingly.
- Accompanied buyers and sellers to home inspections and appraisals.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Guided clients from beginning to end of home buying process in choosing right property.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
Sherwin-Williams- Sales and Service Representative: Diversified Bran
City , STATE04/2012 - 05/2016
City , STATE04/2012 - 05/2016
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Researched client requests to create best possible solutions for diverse needs.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Demonstrated products and specific features at customer locations and special events.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Grew business sales by 40% in less than 6 months through effective cross-selling, exceptional customer service and cold calling.
- Updated sales strategies and marketing channels to increase overall profitability.
- Contacted customers and prospects to generate new business for projects to achieve company goals.
- Researched potential clients and markets to prepare for appointments.
- Initiated effective sales techniques and drove product sales.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Proactively managed client correspondence and recorded all tracking and communications.
- Networked at events and by phone to expand business profits and revenues.
- Set up appointments with potential and current customers to promote new products and services.
- Exceeded established sales goals and increased client retention.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Account and Sales Management
- Managed and implemented sales and marketing strategies for 7 territories
- Responsible for training, as well as implementation of new sales and procedure to hundreds of employees
AT&T- Lead Technician, Premises Technician
City , STATE03/2007 - 03/2012
City , STATE03/2007 - 03/2012
- Promoted to serve as lead network and telecommunications technician
- Served as safety coordinator and steward for a crew of 56 technicians
- Continued to perform duties assigned from previous position in addition to new responsibilities
- Installed and repaired residential and small commercial networks along with various internet services
- Communicated effectively with customers in person and over the phone
- Created and installed network wiring such as RJ45/CATV, Coaxial cable, and RJ11, among others
- Identified and repaired hardware and software problems in a quick and efficient manner
- Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
- Implemented, configured and optimized safety standards protecting [Industry] personnel.
- Developed corrective action plans and prevention strategies to improve product reliability.
- Conducted [Timeframe] tests of components and systems to evaluate performance and identify concerns.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Developed and actualized policies and procedures to promote occupational health and safety best practices.
- Planned, scheduled and delegated [Type] daily work to team of over [Number] employees.
- Maintained numerous technical certifications, including [Area of certification] and [Area of certification].
- Managed team performance by training, mentoring, disciplining and motivating [Number] employees.
- Adhered to established policies and standards to safely complete projects.
- Maintained company vehicle and company equipment.
- Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
- Fostered relationships with internal and external customers.
- Validated adherence to best practices, quality standards and customer specifications.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Educated customers on how to use [Type] service.
- Used [Software] and [Software] to draft assemblies, models and other technical drawings.
Completed technical training through AT&T as a Lineman
Completed technical training through AT&T as a Lineman
Additional Information
Was
promoted
to
lead
technician
at
AT&T
and
served
as
safety
coordinator
as well
as
steward
for
my
crew
of
56
Skills
- Fair housing policies
- Local market conditions
- Property tours and inspections
- Lending
- Lease oversight
- Prospecting assistance
- Business processes and procedures
- Administrative support
- Personnel training and development
- Account updates
- Customer Relationship Management Software (CRM)
- Inter-department collaboration
- Customer-focused
- Research and due diligence
- Sales expertise
- Effective problem solver
- Effective workflow management
- Technical Support
- Staff education and training
- Training and mentoring
- Telemarketing expertise
- Microsoft Outlook, Word and Excel
- Retail platforms
- Logistics policies and procedures
- Schedule Management
- Account management
- Adherence to high customer service standards
- Exceptional interpersonal communication
- Sales proficiency
- Customer Relations
- Exceptional telephone etiquette
- Complaint resolution
- Staff Management
- Remote Support Management
- Predictive and Preventive Maintenance
- Educating customers
- Troubleshooting systems
- Configuring equipment
- System Repair
- Telecommunications
- Electric Cables
- Hardware and Software Installation
- Safety practices
- Multitasking abilities
- Verbal and written communication
- Flexible & Adaptable
- Customer Service
- Supervision
- Training & Development
- Device Installation
- [Type] Wiring and installation
- Customer service experience
- Cultural awareness
- Leadership
Education
Spring High SchoolCity05/2006High School Diploma
Lonestar Community CollegeCityComputer And Information Sciences
Degree in progress, working towards BS in Computer Science while working. Continuously taking courses to maintain and update knowledge or industry while working.
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Resume Overview
School Attended
- Spring High School
- Lonestar Community College
Job Titles Held:
- Leasing Agent
- Licensed Real Estate Agent
- Sales and Service Representative: Diversified Bran
- Lead Technician, Premises Technician
Degrees
- High School Diploma
Computer And Information Sciences
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