SEARCH

Leasing Agent Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
LEASING AGENT
Summary

Enterprising leasing agent with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants, and resolved business concerns.

Skills
  • Record keeping
  • Background checks
  • Business partnerships
  • Property amenities
  • Event planning
  • Application processing
  • Sales and marketing aptitude
  • Microsoft Office
  • Lease file audits
  • Recruitment and marketing techniques
  • Property tours
  • Sales and marketing
  • Fair housing mandates
Experience
Leasing Agent05/2019 to 04/2020Carter-Haston Real Estate ServicesLittle Rock, AR
  • Provided customer service to prospective residents.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Conducted background checks on applicants.
  • Comply with all Fair Housing & Equal Housing opportunity requirements.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Ensure that residents complete lease agreement paperwork completely and timely.
  • Inspected property everyday, took pictures and wrote reports regarding findings for submission to maintenance and managers.
  • Maintained accurate records of all correspondence with and from tenants.
  • Contacted and followed up with tenants on renewal notices.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Averaged a 40% closing ratio.
  • Track and Follow-up with prospective tenants utilizing traffic logs and guest cards using Knock.
Teller II06/2018 to 05/2019Centennial BankLittle Rock, AR
  • Managed opening and closing times for main branch.
  • Directed specific questions to appropriate branch personnel.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Counted as much as $100k+ in daily funds with manual and machine-assisted methods.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Reported daily averages and shortages to operations department.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Verified amounts and integrity of every check or funds transfer.
  • Supplied tellers with coin and currency as needed.
  • Liaised between bank branches regarding best practices and operations.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Generated reports and notification letters to distribute to account holders.
  • Adhered to financial services security and audit procedures.
  • Assessed reports each monthly/quarterly and generated notification letters to delinquent account holders.
  • Adhered to regulatory and company security and audit procedures.
  • Received regional branch recognition award for outstanding customer service.
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.
  • Examined checks for identification and endorsement.
  • Recommended additional products, services and benefits for customers.
  • Delivered prompt, accurate and excellent customer service.
Sales Representative08/2017 to 04/2018Sprint by Universal WirelessNorth Little Rock, AR
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Pursued over 30 new accounts in a month through lead generation, cold calling and advertising referrals.
  • Championed contact management system launch to achieve 100% client organization.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Created and implemented store displays, promoting sales and growth.
Cashier Team Lead05/2015 to 08/2017Schlotzsky's Franchise LLCLittle Rock, AR
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected checkout areas every hour and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Counted and balanced cashier drawers.
  • Prepared special orders for catering.
  • Maintained work area in clean and neat manner.
Education and Training
High School Diploma05/2015Maumelle High SchoolMaumelle, AR
Some College (No Degree): Engineering (Pre-Engineering)Arkansas Tech UniversityRussellville, AR
  • Completed continuing education in Dental Assisting.
Some College (No Degree): Dental AssistingPulaski Technical CollegeNorth Little Rock, AR
Additional Information

Model for Barbizon Modeling Agency ® 2007-

Model/Brand Ambassador for L.S Hair Company.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Carter-Haston Real Estate Services
  • Centennial Bank
  • Sprint by Universal Wireless
  • Schlotzsky's Franchise LLC

School Attended

  • Maumelle High School
  • Arkansas Tech University
  • Pulaski Technical College

Job Titles Held:

  • Leasing Agent
  • Teller II
  • Sales Representative
  • Cashier Team Lead

Degrees

  • High School Diploma 05/2015
    Some College (No Degree) : Engineering (Pre-Engineering)
    Some College (No Degree) : Dental Assisting

Similar Resumes

View All
Leasing-Agent-resume-sample

Leasing Agent

Dawn Homes Management

Schaghticoke, New York