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Leasing Agent Resume Example

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LEASING AGENT
Professional Summary

Energetic Leasing offering wealth of experience in conducting property tours and launching effective marketing initiatives. Clear knowledge of federal fair housing laws and Section 8 regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.

Skills
  • Prospecting assistance
  • Business processes and procedures
  • Lending
  • Property tours and inspections
  • Lease oversight
  • Fair housing policies
  • Sales
  • Property Management
  • Marketing Materials
  • Appointment Setting
  • Product Knowledge
  • Administrative support
  • Team Building
  • Telephone and email etiquette
  • Relationship building and retention
  • Move-in coordination
  • Business Development
Work History
06/2020 to CurrentLeasing AgentCitygate | Irving, TX
  • Performed background checks on apartment applicants.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Experienced with new construction, luxury apartment buildings, condominiums with over 500 units
  • Distributed and followed up on tenant renewal notices.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Kept meticulous records of all correspondence between management and tenants.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Escalated any major issues to property manager for immediate remediation.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Used Resman to keep record of financial transactions and rental applications.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Secured average of 10 rental agreements each month
07/2019 to 11/2019Assistant ManagerEXPPM | Dallas, TX
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Developed policies and procedures for effective property management.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Kept accurate records of all resident and tenant correspondence.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Processed security deposit, money orders and refunds.
05/2019 to 07/2019Leasing AgentEXPPM | Dallas, TX
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Kept meticulous records of all correspondence between management and tenants.
  • Escalated any major issues to property manager for immediate remediation.
  • Validated rental eligibility by using Corelogic's verification process.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Used Resman to keep record of financial transactions and rental applications.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Monitored advertising effectiveness by gathering information about market competition in local area.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Invited prospects to fill out application upon completion of property tour.
10/2018 to 05/2019Leasing AgentEXPPM | Dallas, TX
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Distributed and followed up on tenant renewal notices.
  • Performed background checks on hundreds of apartment applicants.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Kept meticulous records of all correspondence between management and tenants.
  • Escalated any major issues to property manager for immediate remediation.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Recruited new residents through website advertising and marketing, resulting in leasing.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Used Photoshop and Google docs to help create property brochures for advertising available properties and developments.
  • Invited prospects to fill out application upon completion of property tour.
Education
05/2017High School DiplomaDr John Horn High School , Mesquite, TX
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Resume Overview

Companies Worked For:

  • Citygate
  • EXPPM

School Attended

  • Dr John Horn High School

Job Titles Held:

  • Leasing Agent
  • Assistant Manager

Degrees

  • 05/2017 High School Diploma

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