Leasing Agent Resume Example
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LEASING AGENT
Professional Summary
Self-motivated Leasing Agent bringing years of experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills. Recognized for significantly increasing revenue by several percentages.
Work History
Cardinal Group Companies - Leasing AgentMuncie , IN03/2020 - Current
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Used Appfolio to keep record of financial transactions and rental applications.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Mfa Oil - Management TraineeCarrollton , MO03/2018 - 02/2020
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Explained services and products to customers in friendly and engaging way.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Planned and implemented team projects to accomplish objectives.
- Regulated service delivery to keep operations efficient and in line with budget requirements.
Umpqua Bank Corp - Store ManagerTualatin , OR12/2016 - 03/2018
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
Euronet Worldwide, Inc. - Office AdministratorLeawood , KS01/2013 - 12/2016
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Trained new employees on administrative procedures, company policies and performance standards.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
Skills
- Lease oversight
- Fair housing policies
- Business processes and procedures
- Property tours and inspections
- Move-in coordination
- Training and mentoring
- Leasing and sales
- Property management
- Business Development
- Contract Negotiation
- Staff Management
- Relationship building and retention
- Training and development
- Telephone and email etiquette
- Client needs assessment
- Strategic Planning
Education
08/2014Columbia Southern UniversityCity, StateHuman Resources Management/ Business Management
- Continuing education in Business Management and Human Resource Management
05/2009Kingsbury High SchoolCity, StateDiploma
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Resume Strength
- Completeness
- Measurable results
Resume Overview
School Attended
- Columbia Southern University
- Kingsbury High School
Job Titles Held:
- Leasing Agent
- Management Trainee
- Store Manager
- Office Administrator
Degrees
- Human Resources Management/ Business Management
Diploma
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