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Leasing Agent Resume Example

Resume Score: 80%

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Elechia
Giles
Professional Summary

Industrious rental leasing agent offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

Skills
  • Business processes and procedures
  • Local market conditions
  • Lending
  • Property tours and inspections
  • Prospecting assistance
  • Appointment Setting
  • Lease oversight
  • Fair housing policies
  • Relationship building and retention
  • Telephone and email etiquette
Education
Fort Ann Central SchoolCity06/1992High School Diploma
Adirondack Community CollegeCity, State06/1993Medical And Dental Terminology
Nichols Career CenterCity, State09/2005Dental Assisting
The CDL SchoolCity09/2016OTR Truck Driving Class A Operations
Certifications

Truck Driver Training - 2016

Class A NYSDOT license Training - 2016

Work History
Company Name- Leasing Agent
City, State02/2020 - 04/2020
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Distributed and followed up on tenant renewal notices.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Used Leasing software to help create property brochures for advertising available properties and developments.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Invited prospects to fill out application upon completion of property tour.
Company Name- Repossession Agent
City, State03/2017 - 10/2018
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Performed targeted collections on past due accounts aged over days.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Increased customer satisfaction by resolving issues.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
Company Name- School Bus Driver
City, State09/2014 - 10/2016
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained New York Class A driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Obeyed federal, New York State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Reported bus malfunctions or needed repairs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Company Name- Expanded Functions Dental Assistant
City, State09/2013 - 09/2014
  • Applied fluoride varnish and sealants.
  • Assisted dentist in management of medical or dental emergencies.
  • Assisted in administering nitrous oxide.
  • Operated x-ray equipment.
  • Assisted in coronal polishing.
  • Took multiple x-rays per day, per week.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
  • Typed patient data into computer system using DENTRIX software while following privacy laws and maintaining high level of accuracy.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Booked appointments for patients using dental software.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Helped complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Documented patients' dental health information, medical history and vital signs.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient X-rays and images for review by dentist.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
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Resume Overview

School Attended

  • Fort Ann Central School
  • Adirondack Community College
  • Nichols Career Center
  • The CDL School

Job Titles Held:

  • Leasing Agent
  • Repossession Agent
  • School Bus Driver
  • Expanded Functions Dental Assistant

Degrees

  • High School Diploma
    Medical And Dental Terminology
    Dental Assisting
    OTR Truck Driving Class A Operations

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