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Leasing Agent Resume Example

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LEASING AGENT
Summary

Talented individual offering 7 years of experience in giving prompt, efficient and quality service. Proficient in operating credit card machines, balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.

Reliable and hardworking Bartender and Leasing Professional familiar with working alone or with team. Good interpersonal and multitasking skills in fast-paced environments. Great customer service skills and easy to talk to and relate to anyone around me.

Strong ability to improve team performance and grow sales through exceptional customer service and leadership skills.

Skills
  • Outstanding customer service
  • Beer, wine and cocktails
  • Maintaining glassware stock
  • Anticipating guest needs
  • Suggestive selling
  • Extensive spirits knowledge
  • Proficient in mixology
  • Problem solving
  • Cash and credit transactions
  • Outgoing personality
  • Employee training
  • Strong communication skills
  • Verbal communication
  • Organizational strengths
Experience
Leasing Agent, Broadmoor Agency Inc., August 2018-CurrentOmaha, NE
  • Oversee daily operations, maintenance and administration of various properties.
  • Show tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Promote the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Coordinate general maintenance and major repairs to keep facilities operational and attractive.
  • Implement business strategies to maximize tenant satisfaction and reduce vacancies.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Conducted background checks on applicants.
  • Provide tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Maintain accurate records of all correspondence with and from tenants.
  • Contact and followed up with tenants on renewal notices.
  • Encourage prospective tenants to fill out applications after property tours.
  • Check rental eligibility by following First Advantage's verification process.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Settled tenant conflicts in the most effective manner possible.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Escalated critical issues to property manager to ensure immediately resolution.
Bartender, Blackstone Social, February 2017-August 2018Omaha, NE
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Prepared and served over 500 drinks per shift in high-volume fast paced environment.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Engaged in small talk with over 70 patrons per day to build rapport and earn repeat business.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender, Cedar, November 2015-CurrentOmaha, NE
  • Manage bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Optimize bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Order and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stay up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Work with management to plan and implement special events to boost customer numbers and profits.
  • Operate cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Enhance team member productivity by improving monitoring systems and motivational strategies.
  • Give input on how to improve training and employee productivity.
  • Greet and assisted all customers daily in high-traffic retailer.
  • Develop and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Coach new team members on job tasks and performance strategies.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
Bartender, LIV Lounge, March 2013-December 2016Omaha, NE
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Maintained tight financial controls with highly accurate daily registers.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Education and Training
Some College (No Degree)Nursing, , Luther College, DecorahIA
Some College (No Degree)Nursing, , Metropolitan Community College, OmahaNE
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Resume Overview

Companies Worked For:

  • Broadmoor Agency Inc.
  • Blackstone Social
  • Cedar
  • LIV Lounge

School Attended

  • Luther College
  • Metropolitan Community College

Job Titles Held:

  • Leasing Agent
  • Bartender

Degrees

  • Some College (No Degree)
    Some College (No Degree)

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