Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Energetic, results-driven leader specializing in building teams that perform, properties that surpass occupancy goals and NOI.  I have a natural-driven passion for service and selling value in a property.  I am a dedicated professional with experience in all aspects of property management in a variety of markets and conditions, from Florida, California to North Carolina. I stay current with market conditions, pricing and trends.  I specialize in bringing these talents out in others.  I know how to motivate and coach teams providing the utmost in the customer service experience.
  • Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
  • Maintain in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  •   Partner with cross-functional teams to address business opportunities and challenges.

    • Entrata/Property Solutions
    • Onesite
    • Yardi/CRM/Site Manager
    • Lead to Lease
    • BlueMoon Software
    • Gracehill eLearning
    • Nexus
    • Payscan
    • ADP
    • Kronos
    • Door King
    • LRO

    Lease Up Property Manager, 03/2014 to Current
    Peoria, AZ,
    • Fully preleased 1 building (offsite) prior to delivery from construction; Second building preleased to 95% within 8 months, exceeding absorption schedule.
    • Transitioned property from 3rd party management to owner management.
    • Converted software, accounting, record transfers while maintaining and training staff.
    • Awarded and recognized in 2015/16: Best Property Per Unit Cash.
    • Ranked 1st place on Statisfacts results and satisfaction survey Q2 2016.
    • Recruited, hired and trained team members- (most new in the field of property management).
    • Creatively launched marketing programs forging business to business partnerships and coordinating exposure via social media, print written media and TV while using limited to $0 marketing dollars.
    • Devise leasing incentives for retention and sales incorporating the entire site team.
    • Uphold closing ratio of 40%.
    • Incorporated price management software and additional revenue growth with outside partnerships. 
    • Diversified community with 0% to nominal delinquency.
    • Engage vendors for partnerships adding value to community. Converted property from standard files to "paperless".
      Work with the owners to identify, develop and execute capital purchases annually.
    • Methodically prepared application guidelines, lease paperwork and policies.
    • Established and maintaining current budget with minimal expense overages in line items.
    • Responsible for procuring all office and maintenance equipment established detailed inventory log.
    • Wrote clear and concise owner's reports weekly for leasing activities, monthly based on findings from financial statements. 
    • Coordinate monthly resident and marketing events, collaborated on grand opening ceremonies, Historic Maker unveiling with City and local government officials.
    • Negotiate pricing to secure the installation of building utilities, vendor contracts and software programs.
    • Created unique approach to renewal program; starting on resident's move in day.
    • 2015 Winner of the Downtown Winston-Salem Partnership's Award of Excellence.
    Property Manager, 01/XXX9 to 06/2014
    Bridge Property ManagementWhite Plains, NY,
    • Started as Property Director | Promoted to Senior Property Manager March XXX9 | June 2014.
    • Started with property during construction- Lease up from 0 to 97% within 7 months.
    • Maintained occupancy at 98 -100%.
    • Implemented, maintained and monitored training programs.
    • Preparation of management reports, monthly variance, and annual budget.
    • Developed market study, conducted property shops of staff and comps via phone and email focusing on service.
    • Established diversified community with 0% to nominal delinquency.
    • Implemented leasing bonuses for all team members creating a bond between departments.
    • Programs varied between monetary rewards and recognition rewards).
    • Responsible for execution of procedures, qualification guidelines, leases and resident files.
    • Created detailed marketing plan through social networking, corporate outreach and advertising with minimal expense.
    • Researched a niche for property by networking with the large employers in area to be their first choice referral for their new employees housing needs.
    • Secured and negotiated pricing for the installation of building utilities, software programs st.
    • Maintained start up inventory of office equipment, maintenance shop and warranty program for 1 year service calls.
    • Initiated a Resident-Retention program starting with move in day, with regular contact inquiring on satisfaction levels.
    • Participated and supported community events with the Arts association, DWSP and DRAWS.
    • Volunteered with residents in Habit for Humanity projects and Winston-Salem Mission.
    • Led property in winning 2010 Excellence Award and a XXX9 Community Appearance Award.

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