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Lead Valet Attendant Resume Example

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LEAD VALET ATTENDANT
Career Overview

8 years of customer service experience. Excellent written and verbal communication skills, Extremely productive in a high volume, high stress, environment Proficient in the use of Apple desktops Highly productive in the use of MS Office 2011 Professional Self starter with a can do attitude Bubbly attitude all around the clock Authorized to work in the US for any employer

Core Strengths

Operator of MS Word, type 35wpm,

outstanding customer service, works hard with a smile,

Strong organizational skills

Seasoned in conflict resolution

Courteous demeanor

Energetic work attitude

Markdown/promotional procedures

Inventory control familiarity

Top sales performer

Telephone inquiries specialist


  • prompt, knowledgeable about great customer service, heavy call volume experience, paperwork knowledgeable.

Telecommunication skills

Adaptive team player

Visual merchandising proficiency

Fashion knowledge

Opening/closing procedures

Active listening skills



Work Experience
10/2014 - Current
Gardaworld - Loveland , COLead Valet Attendant
  • Enforce outstanding customer Making sure all clients vehicles are taken care of First line of defense when the polices or customer service is not accurate Helping guest with vehicle as well as assist my fellow co-workers with duties Accomplishments i was promoted to lead from driving the shuttle bus.
08/2013 - 03/2014
Landry's - Rochester Hills , MIValet Cashier

Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Kept abreast of rapidly evolving technology.

02/2013 - 04/2014
Travel + Leisure Co. - Redmond , ORSales Rep

Seasonal Hire for the All Star basketball event.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Excelled in exceeding daily credit card application goals.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.

10/2012 - 01/2013
Toys R Us - City , STATESeasonal Guest Services Rep

Cross-trained and provided back-up for other customer service representatives when needed.Achieved high sales percentage with consultative, value-focused customer service approach.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Organized weekly sales reports for the sales department to track product success.Processed merchandise returns and exchanges.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.Replenished merchandise shelves with items from the stockroom.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Communicated all merchandise needs or issues to appropriate supervisors.

07/2012 - 10/2012
Xerox Services - City , STATECustomer Care and Tech Rep

Regularly sought opportunities to up sell and add on additional merchandise.Recommended, selected and helped locate merchandise based on customer needs and desires.Communicated all merchandise needs or issues to appropriate supervisors.Addressed [number] website inquiries per day, converting [number] into renewal customers.Organized weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Kept abreast of rapidly evolving technology.Generated leads for new sales through telephone and email contact with customers.

05/2011 - 03/2012
Macys - City , STATEJunior Sales Rep (On Call)

Processed merchandise returns and exchanges.Generated leads for new sales through telephone and email contact with customers.Took special orders in person and over the phone to generate $200 or moreOrganized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.Recommended, selected and helped locate merchandise based on customer needs and desires.Managed cash stock and inventory balances accurately.Accurately logged all daily shipping and receiving orders.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers with store and product complaints.Resolved product/policy issues and shared benefits of new technology.Successfully interacted with customers and retail buyers to expedite orders. of additional revenue.

04/2007 - 05/2011
Best Buy - City , STATESales Op and Merch

Guaranteed positive customer experiences and resolved all customer complaints.Assisted customers with store and product complaints.Successfully interacted with customers and retail buyers to expedite orders.Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Cross-trained and provided back-up for other customer service representatives when needed.Achieved high sales percentage with consultative, value-focused customer service approach.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Excelled in exceeding daily credit card application goals.Created new processes and systems for increasing customer service satisfaction.Trained 3 new employees quarterly.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.

Educational Background
2015
Houston Community CollegeCity, StateA.A: ArtsArts
2008
Spring High SchoolStateDiploma
Skills
billing, Cashier, clients, Customer Service, driving, electronics, inspection, Merchandising, MS Word, pricing, receiving, Sales, phone, type 35wpm, validation
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Houston Community College
  • Spring High School

Job Titles Held:

  • Lead Valet Attendant
  • Valet Cashier
  • Sales Rep
  • Seasonal Guest Services Rep
  • Customer Care and Tech Rep
  • Junior Sales Rep (On Call)
  • Sales Op and Merch

Degrees

  • A.A : Arts
    Diploma

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