LiveCareer-Resume

lead transporter supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Approachable Patient Transporter with familiarity in moving patients to and from clinical, ancillary and support areas via wheelchair, stretcher or bed. Coordinated and organized with excellent customer service and efficiency abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerical position in business environment. Ready to help team achieve company goals. Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking clerical position. Offering excellent communication and good judgment.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved customer issues which led to servicing patients better.
  • Supervised team of 10 staff members.
Skills
  • Critical Thinking
  • Sound Judgment
  • Verbal and Written Communication
  • Repair and Maintenance Documentation
  • Patient Transport
  • Equipment Disinfection and Sterilization
  • Linen Changing
  • Service-Oriented
  • Medical Equipment Transport
  • Active Listening
  • Social Perceptiveness
  • Decision Making
  • Sterilizing Equipment Use
  • Patient Escorting
  • Computer Literacy
  • Non Medical Supply Storage
  • Message Delivery
Work History
Lead Transporter Supervisor, 07/2018 - Current
Aids Healthcare Foundation Unavailable, NV,
  • Responded to emergency situations to help with lifting and transporting patients.
  • Cleaned, sanitized and moved hospital equipment.
  • Helped patients complete activities of daily living.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Provided transportation services for [Type] patients in hospital environment using appropriate equipment.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Participated in team-building activities to enhance working relationships.
  • Managed team of [Number] employees, overseeing hiring, training, and professional growth of employees.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Improved operations through consistent hard work and dedication.
  • Onboarded new temps by entering into Deputy and setting up in time clock.
Front Desk Clerk, 01/2017 - 08/2018
Spa Sydell City, STATE,
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Collected room deposits, fees and payments.
  • Resolved service-related problems and documented actions in system.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Maintained transaction security by verifying payment cards against identification.
  • Planned coverage needs and organized services to support incoming special events.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Explained details regarding property to acclimate patrons to resort environment.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
Trainer Front Desk Wellness Coordinator, 09/2017 - 06/2018
Massage Envy City, STATE,
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Drafted, copied and forwarded documents and paperwork to facilitate office workflow.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Managed sign-in and security procedures by issuing badges, updating logs and controlling access.
  • Maintained transaction security by verifying payment cards against identification.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Explained details regarding property to acclimate patrons to resort environment.
  • Scheduled appointments in computer system.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Coordinated correspondence and scheduling between administration, employees and clients using calendaring software.
  • Checked Health and Wellness and Persnal paperwork for completeness and filed with appropriate staff member.
  • Transcribed phone messages for entire office and relayed messages.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Used [Software] to maintain and update records of internal data.
  • Greeted incoming visitors, verified credentials and purpose of visit in order to direct appropriate area or personnel.
  • Collected room deposits, fees and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Trained all staff on front desk procedures and policies.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Entered customer data into room system and updated information when patrons changed rooms.
Education
Certificate: Master Cosmetologist, Expected in 01/2003
-
Powder Springs Beauty College - Powder Springs, GA,
GPA:
Status -
High School Diploma: , Expected in 07/1995
-
Faith Academy High School - Loganville, GA,
GPA:
Status -

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Resume Overview

School Attended

  • Powder Springs Beauty College
  • Faith Academy High School

Job Titles Held:

  • Lead Transporter Supervisor
  • Front Desk Clerk
  • Trainer Front Desk Wellness Coordinator

Degrees

  • Certificate
  • High School Diploma

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