- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
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- resumesample@example.com
Reliable Technician with undeniable troubleshooting, customer service and analytics skills coupled with more than 9 years of experience. Bilingual and offering over 9 years working as qualified A Technician in the automotive industry. Focused and enthusiastic promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
- System maintenance
- Blueprint reading
- Testing and repair
- [Type] installations
- Product inspections
- Quality control
- Issue resolution
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- Health and safety regulations
- Document preparation
- Maintenance and repair
- Equipment maintenance
- Deadline compliance
- Customer interaction
- Information tracking
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Lead Technician, 02/2018 to Current
Tds Telecom – South Burlington, VT,
- Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
- Diagnosed and repaired tire and rim issues.
- Checked vehicle for leaks and topped off fluids.
- Inspected and organized tire inventories while performing routine stock assessments.
- Performed tire rotations, mounts and balancing on all types of vehicles.
- Maintained record accuracy by using work order reporting system.
- Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
- Drove team performance through effective training, coaching and motivation of line employees.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Managed quality control and maintained high level of customer satisfaction.
- Supplied production data to field operators, technicians, engineers and supervisors.
- Set up, configured and monitored safety equipment for use by technical personnel.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Recommended corrective and preventive actions to boost product reliability.
- Validated adherence to best practices, quality standards and customer specifications.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adjusted production processes to increase productivity and reduce waste.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
- Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
- Devised and implemented safety program, encouraging team members to take time to analyze situations and determine best course of action.
- Tested components, assemblies and systems to diagnose problems.
- Fostered relationships with internal and external customers.
- Researched and analyzed customer design proposals, specifications, manuals and other data.
A Level Technician, 03/2015 to 02/2018
Kirks Auto Service – City, STATE,
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
- Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Welded, soldered and fabricated parts to complete skilled services.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Evaluated, repaired and aligned vehicle suspensions.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Detected combustible gas and refrigerant leaks using special instruments.
- Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
- Troubleshot faults and devised successful solutions for [Type] issues.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
A Level Technician, 01/2013 to 08/2014
Sears Auto Center – City, STATE,
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Welded, soldered and fabricated parts to complete skilled services.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
High School Diploma: , Expected in 09/2014
Lincoln Technical Institute - Union, NJ
GPA:
Studied automotive science.
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