Lead Technician Resume Example
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LEAD TECHNICIAN
Summary
Skills
Michael Nicholas Carpentry
Goodman Networks
Advanced Products Technician
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Experience
Lead Technician | 02/2008 to CurrentNational Express Corporation - Taylorville , IL
- Managed quality control and maintained high level of customer satisfaction.
- TOP GUN-BEST TECH NUMBERS NATIONWIDE Q4 2019
- Entered and distributed work orders to other technicians.
- Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
- Recommended corrective and preventative actions to boost product reliability.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Demonstate the abililty to install DirecTV systems in residences and businesses
- Demonstrate critical thinking skills by determining the location of customer satellites
- Ensure customer satisfaction at the highest level
- Attend weekly meetings to continue education regarding technology
- Provide education regarding technology servies to customers
Journeyman Carpenter | 03/2005 to 11/2007Granite Construction Inc - Remote - Charlotte , NC
- Managed movement of materials and equipment to different job sites.
- Repaired sheet metal deficiencies in ducts, drainpipes and control boxes to improve components' structural integrity.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim.
- Spoke with customers to gain better understanding of scope of project.
- Read and interpreted specifications, diagrams and blueprints to determine the best techniques for the job.
- Mentored 15 apprentices and inspected finished work to verify compliance with established requirements.
- Obtained strong understanding of residential and commercial building codes.
- Followed OSHA and corporate safety regulations and procedures.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Planned work based on blueprints and individual project specifications.
- Carved and assembled furniture, cabinets and shelves and installed in designated areas.
- Anchored and braced forms and other structures in place to complete precise joining and high-quality work.
- Conducted thorough inspections of project locations to identify code issues and initiate needed repairs or maintenance.
- Promoted team safety by keeping work areas free of hazards.
- Reviewed and analyzed blueprints and other technical drawings to establish full understanding of project requirements.
- Worked effectively with clients to establish project scope and requirements, drafting and amending blueprints to reflect specifications.
- Shaped materials to exact measurements for job requirements using hand tools and power equipment.
- Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
Carpenter Apprentice | 06/2003 to 03/2005Atlantis Casino Resort Spa - Black Hawk , CO
- Uncovered product defects and addressed with job foreman.
- Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Helped with movement of materials and equipment to different job sites.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
- Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
- Cut materials on job site to prepare for installation.
- Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
- Followed OSHA and corporate safety regulations and procedures.
- Built and stained oak casing and hardwood floors for residential clients.
Carpenter | 08/2000 to 04/2003Techflow, Inc - San Diego , CA
- Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
- Removed tool marks and surface adhesives after installation to improve project quality.
- Managed work crews on construction of residential, commercial and industrial buildings.
- Organized assigned tasks for completion on individual and team levels.
- Promoted team safety by keeping work areas free of hazards.
- Cut timber, panels and other wooden materials according to measured dimensions.
- Installed floor joists, trusses and rafters.
- Set windows and layouts for stairs and common rafters.
- Secured all required permit approvals prior to starting projects.
Education and Training
Fieldcrest High School - - City | High School Diploma05/1998
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Resume Overview
School Attended
- Fieldcrest High School
Job Titles Held:
- Lead Technician
- Journeyman Carpenter
- Carpenter Apprentice
- Carpenter
Degrees
- Fieldcrest High School - City | High School Diploma
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