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Lead Technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

Michael Nicholas Carpentry

  • OSHA Ladder safety certification
  • OSHA 10 hr construction safety certified
  • Completion of the Chicago Regional Council of Carpenter Apprentices and training program
  • Roof Crew Leader-Read blue prints laying out rop plates landing roof cutting rafters and sheeting roof

Goodman Networks

  • Lead field trainer
  • Certified excede internet installer
  • Certified Hughes Net installer

Advanced Products Technician

  • Dairy queen conversion to digital display hanging tvs running CAT5 to networks assigning ip
  • Medical TV-hanging display tvs, finding network in office, running cat5 to control panel activated network set hours of operation and volume level in the office in order for display to run on time
  • Devita dialysis-install, upgrade, and service of the AV systems-providing patients personnel controls
  • Lifeshield security systems certified
  • At&t fixed wireless-install, upgrade, and service the running and grounded cat5 to new nid-cat5 to modem and networking all of the customers devices
  • Certified Smith Driving training instructor
  • Installation of sprint network expanders for Sunglass Hut
  • LG regrigerator compressor software updatges 2019-2020
  • Walmart home installation and mounting of tvs and soundboard
  • Installation of apple pro displays at Target
Experience
Lead Technician, 02/2008 - Current
 National Express Corporation – Taylorville, IL,
  • Managed quality control and maintained high level of customer satisfaction.
  • TOP GUN-BEST TECH NUMBERS NATIONWIDE Q4 2019
  • Entered and distributed work orders to other technicians.
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
  • Recommended corrective and preventative actions to boost product reliability.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Demonstate the abililty to install DirecTV systems in residences and businesses
  • Demonstrate critical thinking skills by determining the location of customer satellites
  • Ensure customer satisfaction at the highest level
  • Attend weekly meetings to continue education regarding technology
  • Provide education regarding technology servies to customers
Journeyman Carpenter, 03/2005 - 11/2007
 Granite Construction Inc – Remote - Charlotte, NC,
  • Managed movement of materials and equipment to different job sites.
  • Repaired sheet metal deficiencies in ducts, drainpipes and control boxes to improve components' structural integrity.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim.
  • Spoke with customers to gain better understanding of scope of project.
  • Read and interpreted specifications, diagrams and blueprints to determine the best techniques for the job.
  • Mentored 15 apprentices and inspected finished work to verify compliance with established requirements.
  • Obtained strong understanding of residential and commercial building codes.
  • Followed OSHA and corporate safety regulations and procedures.
  • Took accurate measurements to calculate size and amount of materials needed for project completion.
  • Planned work based on blueprints and individual project specifications.
  • Carved and assembled furniture, cabinets and shelves and installed in designated areas.
  • Anchored and braced forms and other structures in place to complete precise joining and high-quality work.
  • Conducted thorough inspections of project locations to identify code issues and initiate needed repairs or maintenance.
  • Promoted team safety by keeping work areas free of hazards.
  • Reviewed and analyzed blueprints and other technical drawings to establish full understanding of project requirements.
  • Worked effectively with clients to establish project scope and requirements, drafting and amending blueprints to reflect specifications.
  • Shaped materials to exact measurements for job requirements using hand tools and power equipment.
  • Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
Carpenter Apprentice, 06/2003 - 03/2005
 Atlantis Casino Resort Spa – Black Hawk, CO,
  • Uncovered product defects and addressed with job foreman.
  • Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
  • Cleaned job site after work completion and disposed of debris in proper containers.
  • Helped with movement of materials and equipment to different job sites.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
  • Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
  • Cut materials on job site to prepare for installation.
  • Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
  • Followed OSHA and corporate safety regulations and procedures.
  • Built and stained oak casing and hardwood floors for residential clients.
Carpenter, 08/2000 - 04/2003
 Techflow, Inc – San Diego, CA,
  • Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
  • Removed tool marks and surface adhesives after installation to improve project quality.
  • Managed work crews on construction of residential, commercial and industrial buildings.
  • Organized assigned tasks for completion on individual and team levels.
  • Promoted team safety by keeping work areas free of hazards.
  • Cut timber, panels and other wooden materials according to measured dimensions.
  • Installed floor joists, trusses and rafters.
  • Set windows and layouts for stairs and common rafters.
  • Secured all required permit approvals prior to starting projects.
Education and Training
High School Diploma: , Expected in 05/1998
-
Fieldcrest High School - Minonk, IL,
GPA:

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Resume Overview

School Attended

  • Fieldcrest High School

Job Titles Held:

  • Lead Technician
  • Journeyman Carpenter
  • Carpenter Apprentice
  • Carpenter

Degrees

  • High School Diploma

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