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lead tech resume example with 13 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Senior-level Software and Application Developer passionate about creating cutting-edge products for [Industry]. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings.

Skills
  • Testing and Deployment
  • Strong Interpersonal and Communication Skills
  • Software Quality Assurance
  • Eagerness to Learn New Technologies
  • Virtualization Technologies
  • Performance Evaluation and Optimization
  • Application Development
  • Customer-Oriented
  • Defining Requirements
  • Analytical Thinking and Problem Solving
  • Time Management and Organization
  • Efficient Data Management
  • Subsurface Utility Locating and Marking Trained
  • Blueprint Reading
  • Manhole Safety
  • First Aid Training
  • Valid Virginia Driver's License
  • Configuring Devices
  • Diagnosing Issues
  • Educating Customers
  • Safety Practices
  • Writing Reports
  • Safety Awareness
  • Instructing Customers
Experience
09/2022 to Current Lead Tech The University Of Kansas Hospital | Rainbow, TX,
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Located underground utilities prior to work being completed.
  • Searched for underground utilities in various weather conditions and notified supervisor of field issues.
  • Used tools, equipment and vehicles to avoid injuries and mishaps.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Trained new locators on industry-specific software and tools.
  • Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
  • Communicated with customers to access work areas and explain work.
  • Installed, set up and repaired devices and system components.
  • Pulled lines to proper tension for safety and durability of installation work.
  • Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
  • Handled multiple simultaneous deployment projects against strict deadlines.
04/2019 to 08/2022 Lead Technician 2020 Companies | King Of Prussia, PA,
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Recommended corrective and preventive actions to boost product reliability.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Fostered relationships with internal and external customers.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Completed training on OEM equipment maintenance, occupational safety and heavy equipment operations.
  • Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
  • Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
02/2016 to 05/2019 Electrical Vault Locator Double H Locators | City, STATE,
  • Identified site hazards and utilized safety and protective equipment to comply with safety rules.
  • Adhered to strict federal and corporate rules to promote overall safety of workers and members of public.
  • Tested conductors to identify corresponding conductors and prevent incorrect connections.
  • Compared layout and methods of installation to blueprints and sketches and marked differentiations on drawings.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Worked with team to install cables, poles and transformers.
  • Maintained electric work tools and equipment.
  • Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Located underground utilities prior to work being completed.
  • Located and determined depths of underground facilities and lines using As-Builts equipment.
06/2010 to 03/2016 Road Crew Locator S&N Communications | City, STATE,
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Located underground utilities prior to work being completed.
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Searched for underground utilities in various weather conditions and notified supervisor of field issues.
  • Located and determined depths of underground facilities and lines using As-Builts equipment.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Used tools, equipment and vehicles to avoid injuries and mishaps.
  • Trained new locators on industry-specific software and tools.
  • Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Communicated with customers to access work areas and explain work.
Education and Training
Expected in 06/1989 to to High School Diploma | Mount Vernon High School, Alexandria, VA GPA:
Accomplishments
  • CSX Railroad Track certified, Norfolk, Southern, AMTRAK and Supervisor of Confined Spaces through OSHA. VDOT lane closure trained. 2 Virginia certifications for gas locate technician.

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Resume Overview

School Attended

  • Mount Vernon High School

Job Titles Held:

  • Lead Tech
  • Lead Technician
  • Electrical Vault Locator
  • Road Crew Locator

Degrees

  • High School Diploma

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