Lead Systems Administrator Resume Example Company Name

LEAD SYSTEMS ADMINISTRATOR

Professional Summary

Dynamic IT professional with distinguished military service demonstrating excellent leadership. Characterized by top shelf technical skills and an extensive background in adaptation to varied landscapes and new technological advances.

Certifications

CompTIA Advanced Security Practitioner (CASP+)

CompTIA Security+

CompTIA A+

Additional Information

Active TS/SCI w/Poly

Skills

Network systems installation
Network repairs and maintenance
System upgrades
Hardware documentation
RHEL, Windows XP, 7, 10 and Microsoft Server 2008
Active Directory, Exchanger Server 2010, Exchange Management Console and Windows PowerShell
DCGS-N, NITES Next, GCCS-M, VMWare VSphere and ADNS

Hardware knowledge
Infrastructure planning
Performance Analysis
Servers expertise
Troubleshooting
Project Management

Work History

Lead Systems Administrator, 03/2020 to Current
Company Name – City, State

Lead a team that provides operations, maintenance and service support of voice, video, and/or data communications networks across the Enterprise.
Monitor Enterprise WAN infrastructure and report to Battle Captains and NOC / ECS2 management pertaining to network faults and isolations
Capable of integrating multiple teams within the Task Order to support the ECS Operations Mission
Ensure compliance with GDIT and NOC policies and procedures
Oversight of NOC queues and queue management process
Promptly escalate issues that affect service delivery and/or quality of service
Track, plan, and monitor scheduling and attendance
Enforce account management policy and compliance
Review and update SOP, guides, and procedures quarterly
Participate in the interviewing and staffing process
Provide regular training and technical guidance for team
Perform administrative functions to include Performance Management, Performance Appraisals, Employee Recognition, Onboarding / In-Processing, Resignation / Termination, and Training Requests IAW established policy and guidelines
Educate end users
Review email daily and regularly monitor and remain engaged in chat groups with team, ITOC, and management
Provide expertise and assistance to customers as needed
Conduct and maintain thorough documented and verbal pass down between shifts
Manage additional duties as assigned by management
Maintain current knowledge of relevant technology as assigned
Brief the customer on Operational issues

Network Engineer, 12/2019 to 03/2020
Company Name – City, State

Interface with Active Duty Military personnel and US Government employees to provide break/fix support to NAVWAR PMW160 fielded Tactical Networks in a fast paced, high energy environment
Perform system installations, configuration management enforcement, system sustainment and upgrades, distance support, and emergent Casualty Report (CASREP) support as needed in support of Naval Warfighters
Analyze issues in an enterprise LAN shipboard environment to determine the best course of action towards resolution.
Provide root cause analysis and recommend permanent configuration changes
Provide network component break-fix to include, but not limited to, servers, storage arrays, routers, switches, desktops (pushing desktop images to machines and servers), firewalls, server/switch chassis, etc.
Installing, maintaining and upgrading any software or hardware.
Ensure that all networks and all servers remain in baseline in accordance with Naval doctorine.
Utilizing VMware tools to maintain and troubleshoot server issues.
Versed in Windows XP, 7, 10,Microsoft Server 2008, Exchange Server 2010, Windows Active Directory to manage endpoints and user accounts, Exchange Management Console to maintain and fix email accounts and maintain exchange servers, ESXi and VMWare to rebuild and manage servers in VSphere, Microsoft System Center Configuration Manager (SCCM) to push applications to machines and servers, Group Policy to meet new standards brought about by Naval doctrine, Windows PowerShell to include scripting and assorted UNIX based operating systmes, and GCCS-M to provide a detailed picture of the area to the warfighter.
Provide server patches and maintenance as required to provide optimum server health.

Special Services Technician, 11/2013 to 11/2019
Company Name – City, State

Saved $$$$ by creating and implementing new cost-saving initiatives and creating fresh approaches to long-standing problems with equipment accountability programs.
*****Oversaw the implementation of a brand new network set up from end to end.*****
Supervised a helpdesk team consisting of 20 personnel in day to day troubleshooting operations.
Drafted training materials, standard operating procedure and organized training sessions for 20 employees.

Network, Domain, and Systems Administrator, 11/2013 to 06/2018
Company Name – City, State

Lead Network Engineer/Administrator in 2 separate migrations; consisting of 23 servers, 12 routers/switches, 108 end devices, and 305 feet of CAT5e cabling. Ensured timely restoration of network services to over 1,000 users.
Designed network diagrams; completed installation and testing with 100% efficiency. Following all network security standards across 7 classification levels.
Driving force in the startup and restoration of 184 servers, 1,000 end devices and the off ship router of classified networks.

Accomplishments

Joint Service Achievement Medal (JSAM) x 2
Navy & Marine Corps Achievement Medal (NAM)
Navy Good Conduct Medal (NGCM)

Education

Bachelor of Science: Information Technology, Expected in 02/2025Colorado Technical University - City, State

Resume Overview

School Attended

Colorado Technical University

Job Titles Held:

Lead Systems Administrator
Network Engineer
Special Services Technician
Network, Domain, and Systems Administrator

Degrees

Bachelor of Science : Information Technology,Expected in 02/2025

Lead Systems Administrator Resume Example

Resume Score: 80%

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