Lead Systems Administrator Resume Example
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LEAD SYSTEMS ADMINISTRATOR
Professional Summary
Dynamic IT professional with distinguished military service demonstrating excellent leadership. Characterized by top shelf technical skills and an extensive background in adaptation to varied landscapes and new technological advances.
Certifications
CompTIA Advanced Security Practitioner (CASP+)
CompTIA Security+
CompTIA A+
Additional Information
Active TS/SCI w/Poly
Skills
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Work History
Lead Systems Administrator, 03/2020 to Current
Honeywell – Oak Creek , WI
Honeywell – Oak Creek , WI
- Lead a team that provides operations, maintenance and service support of voice, video, and/or data communications networks across the Enterprise.
- Monitor Enterprise WAN infrastructure and report to Battle Captains and NOC / ECS2 management pertaining to network faults and isolations using NNMi and Splunk
- Capable of integrating multiple teams within the Task Order to support the ECS Operations Mission
- Ensure compliance with GDIT and NOC policies and procedures
- Oversight of NOC queues and queue management process
- Promptly escalate issues that affect service delivery and/or quality of service
- Track, plan, and monitor scheduling and attendance
- Enforce account management policy and compliance
- Review and update SOP, guides, and procedures quarterly
- Participate in the interviewing and staffing process
- Provide regular training and technical guidance for team
- Perform administrative functions to include Performance Management, Performance Appraisals, Employee Recognition, Onboarding / In-Processing, Resignation / Termination, and Training Requests IAW established policy and guidelines
- Educate end users
- Review email daily and regularly monitor and remain engaged in chat groups with team, ITOC, and management
- Provide expertise and assistance to customers as needed
- Conduct and maintain thorough documented and verbal pass down between shifts
- Manage additional duties as assigned by management
- Maintain current knowledge of relevant technology as assigned
- Brief the customer on Operational issues using Splunk
Network Engineer, 12/2019 to 03/2020
Criterion Systems – Vienna , VA
Criterion Systems – Vienna , VA
- Interface with Active Duty Military personnel and US Government employees to provide break/fix support to NAVWAR PMW160 fielded Tactical Networks in a fast paced, high energy environment
- Perform system installations, configuration management enforcement, system sustainment and upgrades, distance support, and emergent Casualty Report (CASREP) support as needed in support of Naval Warfighters
- Analyze issues in an enterprise LAN shipboard environment using SolarWinds Security Event Manager to determine the best course of action towards resolution.
- Provide root cause analysis and recommend permanent configuration changes
- Provide network component break-fix to include, but not limited to, servers, storage arrays, routers, switches, desktops (pushing desktop images to machines and servers), firewalls, server/switch chassis, etc.
- Installing, maintaining and upgrading any software or hardware.
- Ensure that all networks and all servers remain in baseline in accordance with Naval doctorine.
- Utilizing VMware tools to maintain and troubleshoot server issues.
- Versed in Windows XP, 7, 10,Microsoft Server 2008, Exchange Server 2010, Windows Active Directory to manage endpoints and user accounts, Exchange Management Console to maintain and fix email accounts and maintain exchange servers, ESXi and VMWare to rebuild and manage servers in VSphere, Microsoft System Center Configuration Manager (SCCM) to push applications to machines and servers, Group Policy to meet new standards brought about by Naval doctrine, Windows PowerShell to include scripting and assorted UNIX based operating systmes, and GCCS-M to provide a detailed picture of the area to the warfighter.
- Provide server patches and maintenance as required to provide optimum server health.
Special Services Technician, 11/2013 to 11/2019
Temco – Tallmadge , OH
Temco – Tallmadge , OH
- Saved $$$$ by creating and implementing new cost-saving initiatives and creating fresh approaches to long-standing problems with equipment accountability programs.
- *****Oversaw the implementation of a brand new network set up from end to end.*****
- Supervised a helpdesk team consisting of 20 personnel in day to day troubleshooting operations.
- Drafted training materials, standard operating procedure and organized training sessions for 20 employees.
Network, Domain, and Systems Administrator, 11/2013 to 06/2018
USS Bataan – City , STATE
USS Bataan – City , STATE
- Lead Network Engineer/Administrator in 2 separate migrations; consisting of 23 servers, 12 routers/switches, 108 end devices, and 305 feet of CAT5e cabling. Ensured timely restoration of network services to over 1,000 users.
- Designed network diagrams; completed installation and testing with 100% efficiency. Following all network security standards across 7 classification levels.
- Driving force in the startup and restoration of 184 servers, 1,000 end devices and the off ship router of classified networks.
Accomplishments
- Joint Service Achievement Medal (JSAM) x 2
- Navy & Marine Corps Achievement Medal (NAM)
- Navy Good Conduct Medal (NGCM)
Education
Bachelor of Science: Information Technology, Expected in 02/2025Colorado Technical University - City, State
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Resume Overview
School Attended
- Colorado Technical University
Job Titles Held:
- Lead Systems Administrator
- Network Engineer
- Special Services Technician
- Network, Domain, and Systems Administrator
Degrees
- Bachelor of Science : Information Technology, Expected in 02/2025
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