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Lead Supervisor resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Focus

Ambitious student who has completed coursework in athletic training and Kinesiology. Possesses strong interpersonal skills and a desire for a career in sports medicine.

Detail-oriented student with strong technical skills and the ability to learn concepts quickly.

Softball Coach experienced in assisting with day-to-day team operations, as well as sharing expert knowledge and techniques with athletes and parents.

Coach focused on cultivating hardworking and focused athletes and teams with an emphasis on teamwork and perseverance. Vast knowledge of softball rules and regulations.

Summary of Skills

Computer proficient

Cooperative team member

Extremely organized

Microsoft Office, Excel, PowerPoint proficiency

Quick learner

Collaborative team member

Attention to detail


  • CPR and AED certified
  • Self-motivated
  • Energetic personality
  • Dedicated
  • Fast learner
  • Personable and friendly
Education and Coursework
Expected in 6 2009
High School Diploma:
American High School - Fremont, CA
GPA:

2.88 GPA

Expected in 5 2013
Associates Degree: Human Development Studies
Ohlone College - Fremont, CA
GPA:

Emphasis in Human Development Studies

Coursework in Health and Physical Education, Exercise Science and Kinesiology.

2.89 GPA

Expected in 2016
Select One: Kinesiology
San Francisco State University - San Francisco, CA
GPA:

Emphasis in Movement Science

Expected in 2015
Select One: Kinesiology
Canada College - Redwood City, CA
GPA:
Expected in 2014
Select One: Kinesiology
College of San Mateo - San Mateo, CA
GPA:

Member of Poly Club

Experience
05/2014 to Current
Lead/Supervisor City Of Westminster, Co Westminster, CO,
  • Provide a jump safe, clean and fun trampoline experience for every customer who enters our doors.
  • Safety is our number one priority.
  • Provide excellent customer service to all ages of our customers.
  • Make sure all bathrooms, party rooms, and café are properly stocked with all necessities needed for each room.
  • Practice proper ServSafe protocols: basic food safety, personal hygiene, cross-contamination and allergens, time and temperature safety.
  • Carefully monitored children's play activities.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Offered direction and gave constructive feedback to motivate team members.
05/2014 to 07/2014
Summer Camp Leader Oberweis Dairy Alsip, IL,
  • Develop and implement effective program curriculum/content pertaining to preschool/Kindergarten aged children Be involved in planning, preparing and participating in arts, crafts, story reading, song time and motor skill activities for preschool/Kindergarten children ages 4-6 years old.
  • Explain and enforce rules, regulations, procedures and program objectives.
  • Understand, evaluate and resolve problems and conflicts.
  • Follow safety procedures Exercise good judgment, tact and courtesy.
  • Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.
  • Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
  • Organized activities that developed children’s physical, emotional and social growth.
  • Redirected children to encourage safe, positive behaviors.
  • Created daily lesson plans for activities.
  • Physically and verbally interacted with children throughout the day.
  • Made nutritious snacks and meals for 10-25 children.
  • Collaborated daily with classroom teachers to keep activities running smoothly.
  • Established and maintained a safe play environment for the children.
  • Continually encouraged children to be understanding and patient with others.
  • Openly exchanged ideas and materials with coworkers.
  • Read stories to the children and taught them painting, drawing and crafts.
  • Incorporated music and art activities to encourage creativity and expression.
  • CPR and AED certified
03/2014 to 04/2014
Crew Member Forward San Antonio, TX,
  • Provide quality customer service to ensure a great experience for the customers.
  • Maintain store appearance.
  • Perform proper ServSafe requirements.
  • Knowledge of seasonal ice creams, allergens, and sugar-free ice creams.
  • Cake decorating.
10/2013 to 03/2014
Sales Associate Christian Academy School System New Albany, IN,

Received and processed cash and credit payments for in-store purchases.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Recommended and helped customers select merchandise based on their needs.

Exchanged returned merchandise for customers quickly and efficiently.

05/2010 to 07/2013
Teachers Aide/Monitor Forward San Jose, CA,
  • Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Redirected children to encourage safe, positive behaviors.
  • Physically and verbally interacted with children throughout the day.
  • Administered medication and minor first aid to sick and injured children.
  • Engaged children with games and puzzles.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Maintained a child-friendly environment with engaging activities and continuous access to the outdoors.
03/2012 to 05/2014
Assistant Coach Fremont Girls Softball Association City, STATE,

Created and ran up-to-date and relevant drills.

Helped develop each participant’s physical and psychological fitness.

Adhered strictly to rules and regulations of the activities department and the district.

Fostered a culture of good sportsmanship, cooperation and responsibility.

Motivated and encouraged student athletes to do their best during practices and games.

09/2013 to 2010
Sales Associate Ohlone College Bookstore City, STATE,

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Resolved customer questions, issues and complaints.

Skills
arts, basic, Cashier, closing, content, excellent customer service, customer Service, doors, First-Aid, Excel, money, Microsoft Office, PowerPoint, Word, pick, protocols, quality, reading, receiving, Safety, sales, shipping, type

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Resume Overview

School Attended

  • American High School
  • Ohlone College
  • San Francisco State University
  • Canada College
  • College of San Mateo

Job Titles Held:

  • Lead/Supervisor
  • Summer Camp Leader
  • Crew Member
  • Sales Associate
  • Teachers Aide/Monitor
  • Assistant Coach
  • Sales Associate

Degrees

  • High School Diploma
  • Associates Degree
  • Select One
  • Select One
  • Select One

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