Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Service-centric Supervisor successful in resource management, client services and administrative oversight. Cross-functional leader successful cooperating with multi-disciplinary teams and senior-level management. Skilled in managing assigned workforce towards achieving organizational goals. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Versatile Supervisor with advanced personnel and inventory management experience. Maintains professional environments and takes lead in development of subordinates to create success. Polished in delivering comprehensive reports to facilitate site-wide improvements and continuity. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.
Skills
Processes and procedures
Goal-oriented
Capital improvement planning
Contract development and management
Issue and conflict resolution
Lead generation
Key accounts and territory management
Teambuilding
Conflict resolution
Communication
Analytical
Friendly, positive attitude
Planning
Supervision
Basic math
Experience
12/2021 to Current
Lead SupervisorMy Choice Family Care – Wautoma, WI,
Supervised, trained and guided team by coaching on daily activities.
Communicated daily schedule and delegated work to employees.
Enforced rules and procedures for accuracy, efficiency and safety.
Monitored daily operations for quality and adherence to work order specifications.
Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
Documented timecard data, maintenance logs and production logs.
Coordinated efficient line changeovers to meet standards and maximize uptime.
Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Responded to customer questions regarding products, prices, and availability.
Planned and managed resources to consistently meet production, quality, and cost goals.
Increased overall department competency by providing adequate training and constructive feedback to newly hired personnel.
Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
Formulated work schedules, communicating with individual employees to verify availability and coordinating across departments to staff each shift fully.
Analyzed various processes to identify underperformance and implemented new methods that proved more effective.
Supported staff in execution of duties posing special challenges to individual skillsets or logistical limitations of typical operations.
Managed key resources, ensuring that each was used effectively and efficiently to avoid waste.
Discovered issues that resulted in workplace conflicts and sought immediate resolution to promote productive employee relationships.
Developed documentation for department regarding tasks, job duties and corporate protocols.
Directed activities of employees in sales and other departments, overseeing inventory-taking, reconciling of cash receipts and other department-specific duties.
Collaborated with store managers and company executives to identify opportunities for increasing sales of products and services and introduce new offerings.
Interacted directly with high-profile clients or customers requesting assistance to resolve conflicts, build trust and win loyalty to promote repeat business.
Instilled mastery of products and services as well as company culture to employees, implementing learning and team building exercises into staff meetings.
Delivered weekly sales, performance and inventory reports to managers.
Filled role of technical lead in performance of services outside regular scope of operations.
Implemented sales targets, working with sales staff to communicate latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis.
Developed company policies for pricing merchandise according to market competition and standard baselines for product profitability.
12/2021 to Current
Machine OperatorIdi Distributors – Charlotte, NC,
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Lubricated parts and performed minor maintenance to improve machine function.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Operated multiple fabricating machines, cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Monitored and observed production line to watch for pile-ups and jams.
Operated forklift to place finished products on skids and transport to warehouse.
Utilized fastening equipment to fasten, package and stack materials and products.
Manipulated controls to set, activate and adjust mechanisms on machinery.
Guided products on conveyors to regulate flow through machines.
Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
Troubleshot and repaired machines to increase productivity and decrease spending.
Designed detailed preventive maintenance schedules to enhance tool performance.
Assigned tasks to employees and monitored productivity, performance and task completion.
Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Supervised equipment upgrades and modifications.
Increased line efficiency and reduced accidents through 5S program implementation.
Met or exceeded target for on-time customer shipments.
Discovered and fixed root causes of issues negatively impacting production performance.
Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
Coordinated scanning and color-correction of original artwork and procured duplicate printing files.
12/2021 to Current
Forklift OperatorC&S Family Of Companies – Mason, OH,
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Maintained current forklift training and certification as required by company policies.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Transported material to correct locations and documented inventory changes.
Inspected lifts before use to prevent damage to goods.
Reported safety and quality issues to management.
Consistently met deadlines for loading trailers to meet departure deadlines.
Tied and secured loads to prevent shifting or damage to items.
Examined empty pallets for damage and moved pallets to proper storage areas.
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Divided and sorted product shipments received using account information and shipping labels.
Estimated weights, heights and centers of balance to make precise placements.
Noted and recorded receipt of materials on drivers' paperwork.
Weighed materials to record weights on tags, labels and production schedules.
Tracked materials moved for stocking purposes and to complete logs for management.
Documented tally sheets, slot changes and other paperwork to maintain appropriate records and reports.
Transported, loaded, unloaded and stacked materials.
Transferred finished goods and products to holding and loading areas.
Moved pallets of merchandise using electric forklifts and electric pallets.
Loaded and unloaded product from flat beds and box trailers.
Moved goods between warehouse locations according to shipment and storage needs.
Picked orders from storage, wrapped and staged for shipments.
Used loaders, hand trucks, forklifts and cranes.
Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
Evaluated forklift daily for malfunctions and performed routine maintenance.
Transported merchandise loads or pallets using forklift.
Operated stretch wrap machines, film roll up-enders and extended boom arm forklift equipment effectively and safely.
Packaged and prepared products and materials for shipment.
Loaded items to maximize work efficiency.
Moved levers and controls that operate lifting devices to load, unload, transport and stack material
Supplied production teams with materials and parts to meet demands.
Collaborated in team environment to maintain high levels of productivity.
Organized stockyard to maximize product loading and unloading.
Tracked and recorded units of materials handled and transported.
Stored and retrieved materials according to first-in/first-out principle.
Validated packing slips, ship tickets and other delivery documentation.
Utilized Personal Protection Equipment (PPE) when transporting dangerous items and chemicals.
Education and Training
Expected in 05/2016 to to
Associate of Science: Human Services/Substance Abuse J Sargent Reynolds Community College - , GPA:
Expected in 05/1984 to to
Associate of Science: Business Management North Carolina Central University - Durham, NC GPA:
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