LiveCareer-Resume

Lead Specialist resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Talented Food Specialist and team leader offering 18 years of success in food environments. Strategic thinker with Catering proficiency. Offers proven ability to build effective team. Committed to identifying and leveraging opportunities for growth.

Skills
  • Customer service
  • Project organization
  • Team management
  • Relationship development
  • Planning and coordination
  • Organization
  • Leadership
Experience
08/2017 to Current Lead Specialist Keybank National Association | For Those Who Work At Home, GA,
  • Developed and implemented best practices, quality assurance standards and project management procedures.
  • Supervised 4 ladies and handling numerous projects per year.,

and 20 to 24 ladies on banquets.

  • Learned [Task] and [Task] to support office needs.
  • Handled all delegated tasks, including [Task] and [Task].
  • Collaborated with others to discuss new food items.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered food to customer locations.
04/2008 to 03/2017 Specialist University Of Texas At Austin | Austin, TX,
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Operated all kitchen equipment safely to avoid injuries.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Interacted effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
08/2002 to 03/2008 Cafeteria Lady Marriott International | Phenix City, AL,
  • Maintained tools, equipment, and surfaces in clean, neat and working order.
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Organized and prepared ingredients for batch cooking.
  • Oversaw register operations, counting purchases and accepting various forms of payment.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Monitored use of condiments, utensils, and beverages and restocked as needed.
  • Executed cash transactions quickly and accurately.
  • Supported manager by compiling paperwork and taking detailed meeting minutes.
  • Earned reputation for good attendance and hard work.
  • Learned computer and daily produccion report to support office needs.
  • Recognized by management for providing exceptional customer service.
  • Reconciled daily transactions, balanced cash registers and deposited earnings at bank.
03/1999 to 06/2002 Cook Helper Hampton Inn And Suites | City, STATE,
  • Maintained clean and orderly appearance throughout kitchen.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Made all meals in accordance with company standards and requirements.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Executed proper techniques when preparing menu item ingredients.
  • Verified properl food preparation by regulating temperature of ovens, broilers, grills and roasters.
  • Offered support to other stations in high-volume shifts or as needed.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Cooked food following specific measurements and recipes.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Education and Training
Expected in 06/1985 GED | Secuandaria Abierta, Chihuahua, Chihuahua. Mexico., GPA:

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Resume Overview

School Attended

  • Secuandaria Abierta

Job Titles Held:

  • Lead Specialist
  • Specialist
  • Cafeteria Lady
  • Cook Helper

Degrees

  • GED

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