Test Management - Jira, Rally, HP ALM, , Share Point, IBM, Requisite PRO, Confluence
Database - Mainframe, SQL, Stored Procedures, MySQL, Oracle SQL Developer, PostgreSQL, No SQL DB (AWS Dynamo).
PerformanceTools - Jmeter, Lighthouse
LoggingTools - Elastic, Kibana, APM,Splunk
API Testing Tools - Postman, Ready-API, Rest-Assured, swagger-hub, para-soft.
DeploymentTools - Team Foundation Server, GitHub
Other Tools- Charles Proxy, Fiddler, Loan Management System, Contentful, AWS Lambda, Node.js, npm, XCode, AndroidStudio
Accessibility Testing -WAT, Voice Over & Screen Reader, Axe tool
IDE- Eclipse, Visual Studio, IntelliJ.
Domain - Retail and Business Banking, Core Banking, Payment Processing, Loan Origination System, Consumer Electronics
CICB Build/Version Control -GITHub, Bitbucket, Maven & Jenkins, GitHub Action
Project Management - SDLC,Defect Tracking and Reporting,Root Cause Analysis,Decision Making,
Organized and Detail-Oriented,
Problem Resolution
Teamwork and Collaboration
Software Release and Versioning,
Time Management and Prioritization,
Standards and Security Compliance,
Results and Deadline-Driven,
Cross-Functional Team Collaboration,
Strong Problem Solver,
Verbal and Written Communication,
Test Plans and Test Methodologies,
Collaborative Team Player,
Requirements Analysis, Test Program Development, Test Scheduling,
Scrum Methodology,
Design Specifications,
Project Management, Product Design Reviews
Infrastructure Improvements
Agile Development
Coaching And Mentoring Junior QA Members
Operational Budget Forecasting
Employee Supervision
Policy Reinforcement
Technical Expertise
Manage Team
Staff Training And Development
Education
Expected in 05/2008 to to Bachelor of Science | Electronics & Communication EngAnna University, Chennai, India, GPA:
LinkedIn
https://www.linkedin.com/in/Jessicakr
Languages
English:
Negotiated:
Tamil:
Negotiated:
Telugu:
Negotiated:
Professional Summary
Thorough Software Quality Assurance professional having 14 years of experience and highly skilled in manual and automated web, mobile, windows, client/server and cloud based application testing. Partners successfully with QA, project management and development team members from offshore and onshore to put out high-quality software for customers. Experience in Plan, Design, Build and maintain complex test automation frameworks for Web, Mobile and Rest API Automation. Experience in setting up and managing cloud infrastructure & Services (Sauce Labs and AWS) for automation and manual testing. Experience in various level of testing having strong exposure to Retail/Banking/Finance and Micro Services Architecture.Excellent Analytical, problem solving and team building skills
Certifications
Certified Project Management, Technical Institute Of America, NY
WORK AUTHORIZATION
H1B -I140 Approved
Work History
12/2015 to CurrentLead Software Quality EngineerTsi Incorporated | Auburn, IL,
Developed high Quality Engineering Test standards, Best Practices and Test strategies for functional test and automation across LOBS in collaboration with Business and Technology Team.
Worked with Agile and Scrum teams to accomplish project milestones and prepared test plan and strategy to ensure timely deliverables
Developed Modular Automation Framework from Scratch for API and UI using Page Object Model,JAVA/Selenium/Rest Assured /Maven and other libraries
Implemented early Automation approach for functional testing scope for UI and API and detect early bugs in software lifecycle.
Implemented CI Pipeline for Mobile/Native, Web and Online Applications in Jenkins and GitHub Actions.
Increased automation coverage to 80% for various areas of product (API, Web, UI and Performance) and optimized automated testing for repetitive tasks.
Managing deployment of User story and defect build PRs from development team to QA, STG and approving build to production.
Monitoring industry trends and evaluate various new automation tools providing and implement solutions to automate functional flow based on business needs and product requirement
Worked with cross functional teams in testing and development and contribute actively to individual test design specification
Managing and Leading Vendor team size of 14 in terms of manual and automation work to ensure quality outcome of product
Managing automation code review and approval for PRs from Vendor and Automation Engineers.
Overseeing progress on testing in each environment and help mitigate risks if any
Providing Technical guidance and Lead Functional, Automation teams for Mobile and Web application
Managing and maintained cloud Infrastructure for Web Automation using Sauce labs for VMs and Devices
Performing back-end data base testing in AWS Dynamo DB and batch processing test for Lambda functions
Documented, triaged, managed defects and worked with developers to facilitate timely resolutions.
Met project scope and delivery dates by planning optimal testing schedules.
Managed off-site teams to complete timely tests and facilitate smooth product releases.
12/2015 to 12/2017Software Quality Assurance LeadAdobe Systems Incorporated | Santa Monica, CA,
Project: Next Generation Platform (Retail and Small Business Internet Banking Conversion)
Involved in Requirements gathering and Grooming sessions with project stakeholders.
Managed team of QA to ensure adherence to product requirements.
Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Managing project plan for QA using Microsoft Project Plan
Provided Estimates and resource forecast and fulfillment to customer
Increased automation coverage to 65% and bring down regression manual effort for each releases.
Infrastructure readiness for Web Automation using See Test cloud
Implemented CICD Pipeline for Mobile/Native, Web and Online Applications using Jenkins
Actively participant in TCOE team in improving technology stack and implementing automation across various projects
Setting up review process and standards to team with respect to feasibility analysis, coding and execution
Framework and Application automation Code Maintenance in GIT.
Reviewing test deliverables with business and other stakeholders and obtain required sign-off.
Coordinating with multiple streams to make sure other systems are not impacted
Involved in Monthly Metrics Report that are presented to customer to showcase value add and ROI
Conducting Defect management meeting and follow-up regularly until closure
Maintaining Cloud Environment for Mobile/Tablet devices testing across multiple locations
Responsible to publish Test Closure Report for every iteration
07/2009 to 12/2015Sr. QA AnalystWipro Limited | City, STATE,
Project: Best-buy
Developing and creating automated test cases using Selenium Web-Driver, JAVA, and Cucumber (BDD).
Contributed developing Automation framework implementing Page Object Model, using JAVA, Selenium Web driver and Cucumber and increased automation test coverage to 60%
Used MAVEN for project build management, and Jenkins for Continuous Integration of builds
Assessed and analyzed user stories and participated in Sprint planning, Review Sessions & Scrum Meetings and developed Test scenarios, Test cases, Test data, Test procedures and Test reports
Performed User Acceptance testing (UAT) exclusively in agile environment
Experience testing API using tools like Postman, SoapUI and Ready-API
Examined Business Requirements Document (BRD), designed Test cases and Test scripts for application under examination
Designed test scripts and analyzed results in various levels of application including integration, regression, functional and acceptance testing using Selenium
Delivered back-end testing for data validation using SQL in Oracle and executed SQL
Participated in Stand-up meeting, walk-through meeting, weekly automation meeting with all other QA, weekly assessment meetings with business analysts and developers.
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