people. Proactively solves customer issues and exceeds expectations by going above and beyond what is required or expected. Consistently expands expertise and general operations support knowledge to remain a valuable asset for the team. Superb oral and written communication skills in an environment requiring confidentiality and excellent judgment in managing interactions with individuals at all levels inside and outside the organization. Displays expertise, knowledge and professionalism with every interaction, while demonstrating I am responsive, knowledgeable and easy to work with. Exudes positive energy and expresses a forward-looking perspective at all times. Demonstrates adaptability to ambiguity and to change tasks immediately in a rapid workplace environments while remaining a calm and focused demeanor Currently working closely with the National Workplace Services Team to implement an in depth Meeting Services SOP based off of my constant stellar reviews; this will be distributed to each office nationwide Conducts research to identify new opportunities for bringing about innovation in events and procedures Demonstrates effectiveness meeting deadlines, in a role requiring continual attention to detail in composing, typing, and proofing materials Develops, manages, creates, and prepares specialized reports Reserves and confirms internal and external meetings Successful track record of executing high profile, confidential meetings and events with ease and excellence Superb organizational skills - Ability to prioritize, multi-task, lead, direct efficiently and effectively. Enthusiastically self-motivated while constantly taking on new-trainings Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems as well as rapidly changing priorities Closely supports facilities and operations, tax processing , reception, mail, print, video conferences, as well as audio visual needs Extremely organized with an adaptability to perform with limited to direct supervision direction
Core Strengths
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Work Experience
Lead Senior Meeting Services Coordinator, 10/2012 - Present State Of North Carolina – Rockingham, NC,
Manages hoteling and meeting services support for the Seattle downtown office of 900.
Client Conference Center Receptionist/Coordinator, 11/2009 - 05/2012 Flik Onsite At Goldman Sachs Headquarters – City, STATE,
Process and review P-Card, Expense and Travel Reimbursements Manages and orders all needed supplies for office (e.g.
ergonomics, tax processing, catering, and standard supplies) Highly efficient in all systems used in Microsoft Office Suite, Adobe, all social media outlets Develops strategic plans of action to ensure that the cost events remains under the pre-determined budgets Successfully found innovative ways to re-organize all office kitchens, pantry's, storage closets, Business Center and supply rooms - tours are held for other companies to view my ideas to better utilize their space management systems Willingly take on new projects, tasks and assignments to further my knowledge and development of the overall operations Actively participates in several office wide volunteer committee's to consistently give back to the community while representing Deloitte Manages team daily calendar, schedule, work flow, and projects up to 420 days out Oversees, develops and maintains healthy working relationships with vendors Facilitates communication with professionals, including venue management, building engineers, caterers, contractors and equipment rentals to ensure efficient running of an event Trains new and existing staff prior to the event so that all operations and duties are executed smoothly Received two promotions since start of employment Faultless record of corporate event planning combined with discerning experience in planning, designing, arranging and coordinating every detail of various types of events such as conferences, clients, roadshows, business meetings, exhibitions and social events Provided elite support services for Goldman Sachs Client Conference Center.
Oversaw the entire flow of 18 conference rooms and their functions of upward of 40 different events per day.
Greeted all clients and GS employees.
Prepared, arranged and distributed sensitive documents in compliance with strict security procedures.
Managed set up of catering, audio visual and other requirements needed.
Excellent oral and written communication skills in an environment requiring confidentiality and superb judgment in managing interactions with individuals at all levels inside and outside the organization.
Successful track record of planning high profile, confidential meetings and events Demonstrated effectiveness meeting deadlines in a role requiring continual attention to detail in composing, typing, and proofing materials Remains proactive by anticipating the client's needs and wants Trained all new Client Conference Center employees Stand-in Reservationist and Coordinator Reserved and confirmed both external and internal meetings Resident Librarian and Archivist of entire Goldman Sachs Library Demonstrated positive, collaborative approach to work, including a commitment to client-service and problem solving Close daily interactions with Executives, Partners, Managing Directors, Vice Presidents, Committee Board Members, Government Officials, consultants, celebrities , clients, security and vendors.
Accounting Technician II, 06/2007 - 02/2009 City Of Seattle – City, STATE,
Prepared and reconciled customer permit payments, Summit accounts and license renewal payments.
Managed account database in Project Tracking System Hansen; responsible for responding and resolving customer inquiries.
Led the team in training all new employees.
Managed, balanced, issued and reconciled petty cash for the entire department.
Researched, reconciled and resolved accounting transactions for upward of $500,000.00.
Launched new organizational tactics for the entire accounting filing system.
Reconciled and deposited previous days' cash, credit card, and check intake for entire department.
Educational Background
High School Diploma: , Expected in 2004 - Chief Sealth High School - , GPA:
Work History
, - Development and Planning Department – ,
Skills
accounting, Adobe, approach, attention to detail, audio, budgets, Excellent oral, conferences, credit, Client, clients, database, designing, ergonomics, event planning, exhibitions, filing, Government, Librarian, Managing, materials, meetings, Microsoft Office Suite, office, organizational, problem solving, proofing, strategic plans, Summit, tax, typing, view, work flow, written communication skills
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