I have taken on a new role as a lead screener, I adapt well to change and new challenges, I currently hold three positions at Advocate Aurora Condell hospital.
Proactive Unit Secretary aiming to secure a Nursing opportunity to apply twenty years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals.
Dedicated, dependable and loyal Employee serving Advocate Aurora Condell with over nine years of employment and Vista Health system with eighteen years of employment.
Skills
Good communication
Problem solving
Dedicated
Teamwork and Leadership
Critical thinker
Education
Gateway Technical CollegeKenosha, WIExpected in 05/2019 – –Associate Degree in Nursing:Nursing - GPA:
Certifications
CPR Certified
Work History
William Demant Holding A/S - Lead Screener Phoenix, AZ, 05/2020 - Current
Provide education to update screeners regarding changes in procedures and policy
As lead screener it is my job to provide breaks for staff members, help fill in holes with scheduling. Provide supplies and resource tools as needed. Educate and train screeners to comply with State, CDC and Advocate Aurora policy for Covid screening
Screen patients and visitors for Covid symptoms and temperatures according to facility policy and within CDC guidelines
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Remained flexible in rapidly changing environments and adapted to developing situations
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
Interacted assertively with all levels of personnel and general public
Responded quickly to emergency situations to assess and deflect issues
Creekview Health Center - Unit Secretary Pleasanton, CA, 11/2010 - Current
Managed incoming calls and directed to appropriate department.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Transcribed doctors' medication orders, lab test requests and diagnostics.
Processed lab paperwork and requests according to physicians' orders.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Elmhurst Memorial Healthcare - Patient Care Companion Bolingbrook, IL, 11/2010 - Current
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities
Helped clients maintain optimal health by overseeing the safety of the environment and client
Recognized and reported abnormalities and/or changes in patients' health status to the nurse
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Help patients meet nutritional needs
Documents patient behaviors
Ensure a secure and safe environment by maintaining a continued awareness of safety hazards and observation of the patient
Creekview Health Center - Unit Secretary Pleasanton, CA, 10/2000 - 11/2018
Maintained current and accurate medical records for patients
Maintained current and accurate medical records for patients
Organized paperwork such as charts and reports for office and patient needs
Managed incoming calls and directed to appropriate department
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel
Facilitated lab orders and medication administration
Transcribed doctors' medication orders, lab test requests and diagnostic test
Drafted unit correspondence, including memos, emails and department updates
Provided information for patient admissions and discharges to foster timely processing
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
Organized patient files and streamlined operations to improve efficiency
Accomplishments
I'm CPR certified
Volunteer at job fairs, church and feed my starving children.
Deans list 2017, 2015 and 2002
Graduated from Waukegan High school in 3 years with a GPA of 4.0
Awarded The Gateway Foundation scholarship 2019 and 2018
Affiliations
Chapter of The National Society of Leadership and Success, Sigma Alpha Pi.
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