Lead Product Administrator Gs 2210 13 Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Proactive Lead IT Specialist with years of experience overseeing accurate and efficient Unix/Linux Operating System performance . Responsible for installation,configuration, testing and maintenance of the Linux/Unix Operating Systems . I provide Lead support for several mission critical applications. I support in the migration of projects and applications newer equipment and Operating System versions. I installed various patches to fix security issues. Actively participated in the Information Technology Contingency Plan Exercises, Security Test and Evaluation. I assist project teams with technical issues and supported the operations staff in executing, testing and providing technical solutions. I monitor and analyze audit and system logs for the O/S, firewall and web server access. Lead activities and participated in Disaster Recovery exercises for several applications, to ensure business continuity.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Wayne County Community College District Detroit, MI Expected in : Computerized Accounting - GPA :
Detroit Business Institute Detroit, MI, Expected in 1985 : Certified Transcriptionist - GPA :
IRS -Enterprise Operation Permanent-Full Time - Lead Product Administrator GS-2210/13
City, STATE, 08/2012 - Current

Provide SME technical and administrative leadership support for several critical applications. Provide training, procedures, and guidance to less experienced team members.

Monitor and maintain the operation systems,network and hardware in the Unix/Linux environments. Respond immediately to any system or OBM tickets generated to prevent any interruption in service. Support the installation, testing and maintenance of network and COTS software, such as JBoss, Weblogic, VMware, NetBackup, Veritas cluster, QAS. Provide any needed support for debugging any issues with the software, installs and patching.

Responsible for critical applications such as, OL5081, Kisam, TAPS/SETR, IFS, EQRS

Routinely monitor and analyze system and audit logs to ensure the integrity of the operating system. Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods. Support Linux environments for on-site and virtual locations. Established as an expert system administrator for Unix/, policy REHL environment policy planning and implementation.

IRS-Enterprise Operations - IT Specialist GS-2210/14 DETAIL
City, STATE, 01/2018 - 04/2018

Coordinated installation of updated programs and systems.

Troubleshot and resolved problems with applications and operating systems.

Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore. Oversaw, and updated policies, information, standards, and guidelines on regular basis.

Managed project plans while providing status updates to management, Observed staff to study daily tasks regarding information processing and performance to better provide customer needs. Helped team members improve productivity and performance through hands-on coaching.

Identified operational and performance issues and worked with managers to resolve concerns.

Served as liaison between several project offices to implement new improvement plans, changes and upgrades for both software and hardware.

IRS Enterprise Operations Perm. 40hrs.wk. - IT Specialist Linux/Unix GS-2210 7/9/12
City, STATE, 01/2005 - 08/2012

Maintained Unix operating systems and hardware to ensure optimal performance. Install and configure standard software and hardware, patches and upgrades. provided support for all hardware and software issues as assigned.

Monitor performance and maintain systems according to standard operating procedures.

Maintain user and service accounts, ensuring they comply with security requirements. Perform disaster recovery testing, to ensure there would not be a total outage in the event of a disaster. Routinely perform backups of the O/S and database via NetBackup utility. Communicated with management to address critical issues. Supported IT inspections based on internal and regulatory requirements.

Maintained problem resolution procedures and monitor Unix system performance. Troubleshot system alerts and issues to rectify issues.

IRS-Computing Operation Perm. Full Time 40hrs. WK - Supervisor Computer Operator
City, STATE, 07/2001 - 01/2005

Supervised and trained fourteen computer operators and trainees, ensuring full staffing with trained and knowledgeable employees. Conducted evaluations and reviews for employees.

Monitored data inputs to manage and maintain accuracy.

Provided technical and operational support for entire section

Prioritized and organized tasks to efficiently accomplish service goals.

Maintained accurate records of employees drop files, distributed evaluations in a timely manner.

Maintained open communication with systems operators to keep transmission loads and frequencies in check.

Developed position rotation to support continuous improvement and operator development.

Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

Reviewed documentation and work order requirements.

Realigned workflows with changing business demands by evaluating processes and employee strengths.

Developed position rotation to support continuous improvement and operator development.

Other Positions held at IRS-DCC

Computer Operator / Tape librarian/ Print operator GS-343 5/6/7 - Full time 40hrs. wk 1989-2001

Data transcriber Full time 40hrs wk. 2/1986-1989

On Job related training

Red Hat System Administrator I & II

Red Hat Certified System Administrator: Administration and Permissions

Red Hat Certified System Administrator: Processes, Networking and Logging

Red Hat Certified System Administrator: Scripting and Scheduling

Red Hat Certified System Administrator: Boot Process and Installation

Red Hat Certified System Administrator: Diagnostics and Troubleshooting Virtual

Red Hat Certified System Administrator: Introduction to Virtualization

Linux System Maintenance and Hardware Configuration

JBoss Application Administration I

Oracle Weblogic Server 11g: Administration Essentials

Splunk Fundamentals

Cloud Computing Fundamentals: Cloud Security

VSphere 6.5 High Availability Clusters

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School Attended
  • Wayne County Community College District
  • Detroit Business Institute
Job Titles Held:
  • Lead Product Administrator GS-2210/13
  • IT Specialist GS-2210/14 DETAIL
  • IT Specialist Linux/Unix GS-2210 7/9/12
  • Supervisor Computer Operator

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