Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Experienced manager adept at problem solving, customer service and hiring and training hardworking, quality staff. Determined with strong interpersonal skills and extensive retail and sales experience. Looking to take on the responsibilities and role of an assistant or store manager. Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.

  • Team-oriented
  • Store opening and closing procedures
  • Store operations
  • MS Office proficient
  • Outstanding communication skills
  • Recruiting and interviewing
  • Reliable
  • Exceptional leader

Promoted to Inventory/Receiving Manager. Promoted to Hourly Assistant Manager after one month being apart of the Pet Supplies Plus team.

Acknowledge as Employee of the month multiple months. Trained and helped others succeed in gaining retail knowledge and promotions.

Lead Pawn Broker/ Assistant Manager, 07/2013 to 09/2014
ActionlinkAlbany, OR,
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Processed shipments and maintained organized stock shelves.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Wrote order supply requests to replenish merchandise.
  • Contributed to merchandising ideas at team sale meetings.
Shift Supervisor/Hourly Manager, 07/2011 to 07/2013
New York UniversityBrooklyn, NY,
  • Assisting store manager in executing daily tasks for day of business.
  • Managing employees by delegating tasks and ensuring everything is in order for business, and to ensure great customer service.
  • Opening and closing the store.
  • Dealing with bank deposits and safe procedures.
  • Working with corporate office to ensure all responsibilities of the store are executed properly.
  • Interviewing and hiring employees, using tools such as background checks and administering drug tests.
  • Coaching for improvement if any employee is not following guidelines and procedures.
  • Receiving Manager:.
  • Job Description: Receiving deliveries of hard goods and dry goods, supervising employees unloading delivery are doing so with a sense of urgency.
  • Processing invoices and Returns.
Inventory/Receiving Manager, 09/2008 to 10/2011
Wal-Mart Stores Inc.City, STATE,
  • Processing inventory in the backroom from overstock to the sales floor.
  • Supervising a 10 man crew in receiving and unloading multiple trucks a day in a timely manner from hard goods, to consumables.
  • Ensuring my crew was on time for work and lunches.
  • Hiring employees for my crew and department.
  • Holding my crew accountable if any associate wasn't following guidelines and policies, such as warnings, write-ups, to termination.
Electronics Sales Associate, 09/2007 to 08/2008
Wal-Mart Stores Inc.City, STATE,
  • Assisting customers in purchasing electronic items such as mp3 players, game consoles, computers, etc.
  • Also the role of the cashier in our department.
  • Mobile Phone Center Associate:.
  • Job Description: Assisting customers in purchasing wireless products such as cell phones, cable, and internet packages.
  • Setting up and connecting their service through wireless providers such as AT&T, T-Mobile, Sprint, as well as Metro and Straight Talk.
Photo Lab Technician, 09/2007 to 08/2008
Wal-Mart Stores Inc.City, STATE,
  • Processing and developing customer photos.
  • Receiving orders via internet, Developing and having them ready for customer pick up.
  • Also making custom photo memorabilia such as mugs, cards, t-shirts, posters etc..
Photo Technician / Sales Associate, 02/2006 to 09/2007
  • Process and Develop customer photos, Cashier, Stocker, Customer Service.
  • Reason(s) for Leaving: Wanted to better my knowledge and advance in the workplace, began working for another employer.
  • Left on good terms and 2 weeks notice to replace my position.
High School Diploma: , Expected in 2008
Park Vista High School - Boynton Beach, FL

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Resume Overview

School Attended

  • Park Vista High School

Job Titles Held:

  • Lead Pawn Broker/ Assistant Manager
  • Shift Supervisor/Hourly Manager
  • Inventory/Receiving Manager
  • Electronics Sales Associate
  • Photo Lab Technician
  • Photo Technician / Sales Associate


  • High School Diploma

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