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lead park ranger bylaw enforcement officer resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Experienced Bylaw Enforcement Officer. Pro-active, bilingual communicator. Skilled in conflict resolution, problem solving, teamwork, and working with people during difficult situations. Proficiency and understanding of municipal and provincial acts, bylaws and laws; administration; municipal policies and procedures. Proudly Métis.

Skills
  • Justice Institute of BC Bylaw Level II certification (Level I waived due to experience)
  • 7 years Bylaw & Police Enforcement skills
  • Experience investigating/reporting/resolving violations, preparing files/packages, and testifying in Municipal/Provincial Courts
  • Valid BC Driver's License – Class 5
  • Advanced RCMP Security Clearance (includes Vulnerable Sector)
  • Proficient with Microsoft Office Suite, including Advanced Excel certification
  • Skilled in in-house enforcement programs (CPIC, PRIME, Shelter Pro, Vadim)
  • GIS/GPS/app computer experience
  • Exemplary communication skills: active listener, dispute resolution, respectful & tactful
  • Bondable
  • Excellent time management/organization skills, prioritization and multi-tasking
  • Experience working with inter-agencies (EMS, Fire, Police, Utilities, etc.)
Education & Training
Justice Institute of British Columbia New Westminster, BC Expected in 09/2022 Certificate (93%) : Bylaw Level II (Level I waived due to experience) - GPA :
Royal Canadian Mounted Police Academy Regina, SK, Expected in 11/2016 Graduate : Police Sciences - GPA :
Ryerson Polytechnic University Toronto, ON, Expected in University Diploma : Landscape Architecture - Graduate - GPA :
Certifications
  • Marine Basic First Aid & CPR/AED level C (Canadian Red Cross, 2023)
  • ICS-100 recertification (JIBC, 2020)
  • Level IV - E Bikes - Intermediate Cycling certification (All Points Cycling, Chuck Glover, 2021)
  • ATV & Utility Vehicle Training Courses (Canada Safety Council, 2021)
  • Public Interaction & Compliance certification (ARETE, 2021)
  • Restricted Operator's Certificate, Maritime (Canadian Power and Sail Squadrons, 2023)
  • Small Domestic Vessel - Basic Safety (Safer Ocean Systems, May 2023)
Experience
RDCO - Lead Park Ranger (Bylaw Enforcement Officer)
City, STATE, 09/2019 - Current
  • Respond to/investigate calls for service, emergencies and incidents in +55 Regional and Community Parks
  • Gather evidence, conduct interviews, and review supporting documents in accordance with law/policy to determine facts behind allegations
  • Aim for compliance via education, progressive deadlines and enforcement
  • Enforce regulations with applicable forms and notices; ensure information (photos, notes, statements) efficiently organized and protected for future reference
  • In dispute situations, prepare complete Adjudication packages for the Chief Bylaw Enforcement Officer; present evidence at Adjudication, as required
  • Liaise with colleagues on concerns, needs and new incidents; answer questions; educate park users of regulations to prevent recurring accidents/incidents
  • Train department colleagues to support enforcement needs & Dog Control Bylaw Officers in safety
  • Liaise with inter-agencies to locate and remove injured park users quickly & safely
  • Patrol trails daily on foot/by vehicle in any weather to engage and educate users; medium to high degree of physical effort required
  • High number of incidents include: illegal occupation/camping, damage, dog control, signage concerns (create, install & apply to educate public park users), traffic infractions
Regional District Of Central Okanagan - Bylaw Officer/Inspector, Noxious Weeds & Insects
City, STATE, 04/2019 - 08/2019
  • Term contract to educate public (property owners, school groups; create videos, update on-line monthly tips, and manage booths at festivals)
  • Attend and inspect properties; educate homeowners where compliance needed
  • collect evidence (photos, notes, witness and offender statements), enforce Noxious Weeds and Noxious Insects Bylaws; prepare and update clear documentation
  • Liaise with Office Assistant for her needs and to maintain accuracy on files
  • Attend properties for first & final inspections; after letters or verbal education, proceed to issuance of fines; engage corporate contractor when properties not in compliance; charge back fees to property owners
  • Assist Chief Bylaw Enforcement Officer: attend properties with zoning and unsightly premises concerns; investigate, provide safety, and complete extra duties
Royal Canadian Mounted Police - Constable
City, STATE, 06/2016 - 01/2019
  • Respond to calls for service from the public; provide First Aid/CPR
  • Investigate, Interview suspects and witnesses, enforce municipal/provincial/federal laws
  • Complete files, Court packages and additional information in a timely manner
  • Ensure criminal charge files and related documents meet Crown Counsel deadlines
  • Attend and testify at Provincial Court and Traffic Court
  • March in Red Serge uniform to support community events (parades, fundraisers)
  • On-going training, new certifications and re-certifications
  • Maintain high level of fitness to perform effectively at work and training exercises
  • Support positive relationships between community leaders and general public, demonstrating courteous and cooperative behavior with all interactions
  • Support investigations: collect evidence; interview witnesses; take and document statements, create reports; testify in court at hearings and trials as to observations, evidence collected and previous related incidents
  • Preserve scenes: secure perimeters, gather evidence; document chain of custody
  • Partner with members, implement service initiatives, achieve team objectives
  • Deliver youth outreach programs: teach D.A.R.E. classes at local primary schools

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Resume Overview

School Attended

  • Justice Institute of British Columbia
  • Royal Canadian Mounted Police Academy
  • Ryerson Polytechnic University

Job Titles Held:

  • Lead Park Ranger (Bylaw Enforcement Officer)
  • Bylaw Officer/Inspector, Noxious Weeds & Insects
  • Constable

Degrees

  • Certificate (93%)
  • Graduate
  • University Diploma

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