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Lead Operations Training Program Manager Resume Example

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LEAD OPERATIONS TRAINING PROGRAM MANAGER
Summary

Seasoned Recruiting Manager offering 13 years of military experience. Showcasing management expertise and development of high-performing teams through recruitment, training, organizational development, and evaluation of performance. Strong background in directing hiring practices, developing employee policies, and working with executive team to develop talent acquisition and retention goals. Adept at managing the entire recruitment lifecycle, implementing optimal hiring and branding strategies, and utilizing optimal advertising platforms to reach the right candidates.

Skills

● SCI Top Secret Security Clearance

● Green Belt- Lean Six Sigma Project Improvement

● Program Management

● Talent Acquisition Manager

● Leadership development

● Marketing strategy development

● Management reporting

● Public speaking

● Microsoft Office

● Management

● Training development

● Policy development

● Digital Marketing Professional

● Staffing and recruiting professional

● Training proficiency and compliance

● Client-focused service

● Project recruiting

● Executive recruiting strategies

● Relationship building

● Leadership

● Sales

● Employee relations

Experience
Company Name | City, StateLead Operations Training Program Manager01/2020 - Current
  • Developed recruiting policy used by 2500+ military and civilian personnel spanning across 6 countries.
  • Responsible for development and execution of integrated marketing communication plans and related budgets; trained and provided tools for successful sales growth.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Perform site evaluations, customer surveys and team audits.
  • Evaluate 72 Air Force recruiting Trainers.
  • Facilitate and coordinate 30 recruiting educational courses per year.
  • Implement and sustain training programs, policies, and procedures and defines their limits for various internal and external customers.
  • Develop training plans for all field operation positions.
Company Name | City, StateSenior Lead Recruiter08/2017 - 01/2020
  • Maintained and updated organizational manning documents to ensure personnel are properly forecasted to correct positions.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Collaborated in development of life-cycle recruiting procedures.
  • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Directly responsible for training, compliance, morale and welfare of 14 recruiters.
Company Name | City, StateTechnical Cyber Recruiter08/2015 - 08/2017
  • Shaped brand awareness and drove evolution of specialized cyber recruiting program as the Air Force's first-ever cyber recruiter
  • Boosted compensation strategies to offer competitive employment packages and attract top notch talent.
  • Executed strong negotiation skills to satisfy both parties and worked to reach agreements for compensation packages.
  • Implemented marketing and public relation strategies to promote revenue growth through social media and digital marketing
  • Identified vacancies in staff, supported technical recruiting process and interviewed prospective personnel.
  • Sourced, qualified and conducted screening interviews with job candidates.
Company Name | City, StateEmergency Medical Technician01/2008 - 08/2015
  • Served as section trainer, including facilitation of critical training programs for lifesaving procedures.
  • Served as shift lead, supervising more than 10 people at any given time.
  • Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff.
Education and Training
Clayton State University | City, StateMBA in International BusinessExpected in 12/2021
American Military University | City, StateBachelor of Science in Health Sciences05/2016
Community College of The Air Force | City, StateAssociate of Science in Human Resources Management05/2016
Community College of The Air Force | City, StateAssociate of Applied Science in Allied Health Sciences, Organizational Leadership05/2013
USAF Senior Non-Commissioned Officer Academy | CityOrganizational Leadership02/2020
USAF Recruiting School | Lackland Air | City, StateUSAF Non-Commissioned Officer Academy | Virtual Leadership Development08/2017
Recruiting Technical School | CityLeadership Development08/2015
Certifications
Green Belt- Lean Six Sigma Project Improvement Certification Digital Marketing And Target Recruiting Certification Impact Selling System Certification Air Force Trainer Certification Air Force Management Certification
Accomplishments

Non-Commissioned Officer of the Year- 2014

Top recruiting performance- 2015-2018

Air Force Reserve First Cyber Recruiter-2016

Regional Recruiter of the Year- 2019

Websites, Portfolios, Profiles
  • linkedin.com/in/dyamie-baker-aa19a9154
Major Projects

DIVERSITY AND INCLUSION PROJECT

Currently developing a diversity and inclusion program for the Air Force Recruiting Command. Working with BiaSync to help the Air Force develop a prototype where recruiters can improve their overall unconscious bias within the workplace. This project will start the beta trial this summer (2021) and provide training and coursework where the member can improve their overall behavior towards diversity and inclusion.

RECRUITING POLICY REWRITE

Developed a 300 page written instruction on how to be an Air Force recruiter. This instruction and guidance includes how to process candidates, manage initial onboarding and all the necessary information to be an effective recruiter globally.

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Resume Overview

School Attended

  • Clayton State University
  • American Military University
  • Community College of The Air Force
  • USAF Senior Non-Commissioned Officer Academy
  • USAF Recruiting School | Lackland Air
  • Recruiting Technical School

Job Titles Held:

  • Lead Operations Training Program Manager
  • Senior Lead Recruiter
  • Technical Cyber Recruiter
  • Emergency Medical Technician

Degrees

  • MBA in International Business
    Bachelor of Science in Health Sciences
    Associate of Science in Human Resources Management
    Associate of Applied Science in Allied Health Sciences, Organizational Leadership
    Organizational Leadership
    USAF Non-Commissioned Officer Academy | Virtual Leadership Development
    Leadership Development

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