Lead Medical Esthetician Resume Example
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LEAD MEDICAL ESTHETICIAN
Objective
Licensed Lead Medical Aesthetician with over two years experience working in both the Plastic Surgery and Dermatology industries. Completed over 720 hours of advanced aesthetics practical and hands-on education. Distinguished understanding and ingredient knowledge of prescription and non prescription medical grade skin care, advanced aesthetic procedures and treatments, sales, medical terminology, and skin physiology. Committed to exceptional customer service and meeting and exceeding sales goalhs.
Skills
- Extensive product knowledge in medical grade skin care lines such as OBAGI, ZO Skin Health, ColorScience, PCA Skin, SkinBetter Science, Neocutis, Elta MD, Revision, Image, and Eminence Organics skin care lines
- Skin analysis
- Product ingredient knowledge
- Creating custom product protocols
- Creating custom plans of care
- Social media market and general marketing
- CoolSculpting
- Hydrafacial MD treatments
- LED light stim treatments
- Medical grade facials
- Proficiency in computers, EMR systems, and other scheduling software including PatientNow, PerfectCare, Zenoti, and Millenium
- Medical record-keeping according to HIPPA guidelines
- Medical and Pharmaceutical Terminology
- Extensive knowledge on all different kinds of injectables (HA and non-HA based fillers, and neuromodulators)
- Properly communicating with doctors for best plan of care
- Schedule coordination
- Meeting and exceeding sales goals
- Skin rejuvenation for all skin types
- Guest services expertise
- Public health codes and OSHA knowledge
- Medical recordkeeping
- Excellent team player
Education
American Institute of BeautyCity, State
Completed 750 hours of clinical skin care education. Licensed in the state of Florida.
St. Petersburg CollegeCity, State
Attended
Ridgefield High SchoolCity, State2010High School Diploma
Certifications
- ZO Skin Health Expert
- PCA Skin Certified
- Collagen Induction therapy (Microneedeling)
- Advanced Chemical Peels
- Medical terminology
- Microdermabrasion
- CoolScupting
- Oxygen Facial treatments
- Paramedical make-up application
- HIV/ AIDS infection control
- LightStim LED light therapy
- Ultrasonic cavitation/ sonophoresis
- Full Body waxing
- Spa Coordinator and Retail sales
Work History
Global Partners Lp - Lead Medical Esthetician
Westwood , MA04/2021 - Current
Westwood , MA04/2021 - Current
- Manage and market entire Aesthetic Centre side of practice
- Assess condition of skin and medical history in order to create a custom treatment and product protocol to improve overall skin health and appearance
- Perform a variety of advanced exfoliation services such as chemical peels (PCA, OBAGI, and ZO Skin Health peels), dermaplaning, dermapeels, micropeels, microdermabrasian, and microneedling.
- Perform a variety of customized medical grade facials
- Support Dermatologist and Physician Assistant in plans of care
- Refer patients to Dermatologist or Physician Assistant as needed for cosmetic and non cosmetic concerns
- Perform non insurance based procedures such as milia and comedo extraction
- Dispense and obtain scripts for prescription skin care such as Hydroquinone and Tretinoin
- Advise patients on proper home-care regimens
- Follow up with patients as needed
- Create marketing content for social media, email blasts, blogs for website to improve SEO ranking, and monthly specials. Utilize marketing software such as MailChimp and Canva to create content
- Cross promote services to patients on Dermatology side of practice
- Sterilize tools in autoclave for patient treatments
- Stocked treatment rooms with proper supplies.
- Perform consultations to discuss procedures and treatment options
- Inform patients of appropriate products available to increase retail sales
- Perform administrative tasks including scheduling, checking out, product inventory checks
- Charting after every patient
Ember Valley - Lead Medical Esthetician
San Jose , CA10/2019 - 03/2021
San Jose , CA10/2019 - 03/2021
- Assess condition of clients' skin in order to make recommendations to improve skin quality.
- Discuss procedures and treatment options with patients.
- Design post-treatment at-home care product protocols.
- Skin prepping prior to surgery, post surgery (recovery), and for longevity of surgical results.
- Provide patients with knowledge of all cosmetic services being provided.
- Foster friendly, warm and exceptional customer experience.
- Proper sterilization of equipment and work area after all patient treatments
- Refer patients to other medical specialists for consultant services when necessary for patient's well-being (i.e potential skin cancer)
- Perform consultations for patients before scheduling treatments.
- Perform aesthetic treatments on patients according to company guidelines, professionally, and on time.
- Assist patient care coordinator in taking proper before and after photos, for both surgical, injectable, and CoolSculpting patients
- Assist manager with daily spa operations, including opening and closing procedures.
- As needed, assist Doctor in filler, laser, and suture removal appointments.
- Prep patient skin with ZO protocol prior to facial surgery.
- Perform hair wash, lymphatic treatments, and review product protocols for post surgical patients
- Dispense prescription strength products (per Doctor's discretion)
- Suggested appropriate therapy based on current health of client.
Accor Hotels - Guest Service Associate
Dallas , TX11/2018 - 10/2019
Dallas , TX11/2018 - 10/2019
- Greeted and managed guest check-in and check-out procedures
- Served as primary point of contact for guests for information on all salon and spa products and services
- Anticipated spa and salon guest concerns and addressed in direct fashion
- Scheduled appointments by phone, email and in person and recommended additional services
- Answered a high-volume, multi-line telephone promptly and courteously
- Ensured quality customer service to all guests
- Maintained and increased sales goals by recommending additional products and services
- Handled all payments and refunds
- Communicated effectively with management concerning important customer issues
- Maintained a clean and organized front desk, waiting area, retail section, and beverage station
Independant Contractor - Brand Ambassador
City , STATE02/2018 - 03/2020
City , STATE02/2018 - 03/2020
- Collaborated with different companies/ brands to promote products and services to target audiences at events and retail stores
- Up-sold and closed customer sales by driving product benefits around customer needs and increased revenue
- Engaged customers and potential customers with a friendly demeanor and extensive product and brand knowledge
- Marketed product in accordance with brand standards
- Was hired as supervisor by Malibu for several 2019 marketing events
- Filled out in-depth marketing/sales demographic reports after each event
Venus Med Spa - Spa Concierge
City , STATE04/2017 - 11/2017
City , STATE04/2017 - 11/2017
- Charting and maintenance of all patient records in accordance with HIPPA
- Maintained a solid knowledge base of all med spa procedures, products, and services
- Assisted APRN/ PA with prepping patients before proceeders
- Responsible for scheduling all appointments on telephone and in person promptly and courteously
- Retail product sales and customer service
- In store- make up demonstrations for company product line and applied camouflage make up to patients post - procedure
- Cash handling
- Followed the pre-assigned opening and closing procedures
- Communicated effectively with management and ARNP/PA concerning important patient issues and concerns
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Resume Overview
School Attended
- American Institute of Beauty
- St. Petersburg College
- Ridgefield High School
Job Titles Held:
- Lead Medical Esthetician
- Guest Service Associate
- Brand Ambassador
- Spa Concierge
Degrees
- High School Diploma
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