Lead Mediation/CNA Resume Example
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LEAD MEDIATION/CNA
Professional Summary
TCAAFRTQ
Education and Training
Bachelor of Arts: Sociology, Psychology2011Lenoir-Rhyne UniversityCity, State, US
Lenoir-Rhyne University Hickory, NC Bachelor of Arts (Major: Sociology with a focus in Criminology, Minor: Psychology) August 2011
Master in Business Administration: Healthcare AdministrationLenoir-Rhyne UniversityCity, State, USLenoir-Rhyne University Hickory, NC Master in Business Administration in Healthcare Administration August 2011-Present
Skill Highlights
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Professional Experience
Lead Mediation/CNA01/2013 to CurrentAxalta Coating Systems LtdEdison , NJ
- Carefully selected, developed and retained qualified staff, as well as trained several new staff annually.
- Created annual goals, objectives and budget and made recommendations to reduce costs.
- Evaluated patient care procedural changes for effectiveness.
- Administered, directed and coordinated the activities of the agency.
- Served as liaison between management, clinical staff and the community.
- Expertly planned, coordinated, organized and directed all operations of the agency.
- Cooperated with other health related agencies and organizations in community activities.
- Ensured the accuracy of public information and materials.
- Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
- Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
- Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
- Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.
- Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
- Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
- Observed strict confidentiality and safeguarded all patient-related information.
- Planned, organized, supervised and provided assignments for technical, office and biomedical staff. Managed an average of 10 employees each shift.
- Monitored infection control procedures to ensure facility-wide health and safety.
- Supervisor: Kelly Chester
- Phone: 828-850-4277
Support Specialist06/2012 to 01/2013ResCare IncCity , STATE
- Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.
- Analyzed facility activities and data to properly assess risk management and improve services.
- Served as liaison between management, clinical staff and the community.
- Cooperated with other health related agencies and organizations in community activities.
- Ensured the accuracy of public information and materials.
- Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
- Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
- Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
- Supervisor: Danielle March
- Phone: 828-466-6023
Assistant Professional Counseling Manager05/2011 to 05/2012Youth Image, IncCity , STATE
- Carefully selected, developed and retained qualified staff, as well as trained several new staff annually.
- Conducted or approved the performance evaluations for all department employees.
- Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
- Routinely evaluated the overall resident care within the facility and diligently enforced high standards.
- Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.
- Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.
- Monitored infection control procedures to ensure facility-wide health and safety.
- Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
- Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.
- Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
- Created annual goals, objectives and budget and made recommendations to reduce costs.
- Administered, directed and coordinated the activities of the agency.
- Expertly planned, coordinated, organized and directed all operations of the agency.
- Supervisor: Ralph Collette
- Phone: 828-433-4485
Speech Lab Tutor09/2010 to 05/2011Lenoir-Rhyne UniversityCity , STATE
- Determined the training needs of each student through academic assessments.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of Speaking in Public.
- Instructed students of various backgrounds and learning styles by employing a variety of instructional resources.
- Integrated technology into the classroom as an instructional tool such as the Smartboard.
- Supervisor: Nicholas Zaunbrecher
- Phone: 828-328-1741
Accomplishments
- Delivered compassionate care that exceeded hospital requirements.
- Successfully provided quality care to numerous patients in Broughton Hospital and other MRDD facilites.
- Ensured charting accuracy through precise documentation.
- OSHA Compliance
- Properly disposed of daily biohazard waste in compliance with federal and local regulations.
- Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
Certifications
CNA Nurse Aide
Skills
Microsoft Office programs, Cna, Healthcare: computerized charting, STD counseling, People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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Resume Overview
School Attended
- Lenoir-Rhyne University
Job Titles Held:
- Lead Mediation/CNA
- Support Specialist
- Assistant Professional Counseling Manager
- Speech Lab Tutor
Degrees
- Bachelor of Arts : Sociology, Psychology 2011
Master in Business Administration : Healthcare Administration
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