Knowledgeable individual with over 17 years of sales and management experience in product & technology offerings. Leveraged & mastered available resources to generate leads and pursue opportunities. Excellent reputation for resolving problems, improving customer satisfaction, and executing account strategies by collaborating with the team to deliver stronger and more impactful value propositions. Worked in various CRMs, most recently Salesforce to track customer activity to execute on account strategy and identify additional opportunities. Exceptional organizational skills that assisted in focusing on solutions / consultative sales processes to ensure the right fit and long term success for customers. Multiple years of working and managing end to end sales process experience, especially strong in prospecting, discovery, objection handling, and closing accounts. Driven Account Executive with distinct understanding and commitment to increasing sales for maximized company revenue. Knowledgeable about conflict resolution, solutions-oriented problem solving. Known for excellent customer service and great salesmanship. Successful sales manager with 17+ years of planning, developing and executing. Manages relationships with internal and external clients with ease and responds quickly to evolving situations. Strong communicator with well-developed analytical and strategic thinking skills.
· Analyze reports related to the day-to-day operations and overall productivity of the team to improve accuracy in forecasts and drive performance.
· Audit database records to find opportunities to improve on adherence to lead management guidelines, quality and timeliness of email communications.
· Monitor performance and identify areas for team growth and individual development.
· Oversee lead management, quality communication with customers, forecasting and performance.
· Coach to improve skill sets and enhance customer service levels.
· Facilitate one-on-one meetings with individual team member to discuss topics relevant to performance, coaching and developmental needs, prioritization of workload, and personnel issues.
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