Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Accomplishments
Supervised team of 8 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved product shipping through effectively helping with order compliance .
Achieved by order compliance completing with time management accuracy and efficiency.
Skills
Production Monitoring
Performance improvement
Resource Allocation
Workplace safety
Quality control
Employee Evaluation
Client Service
Technical Support
Staff education and training
Safety processes and procedures
Complaint resolution
Computer proficiency
Work History
06/2019 to Current
Lead IKomatsu America Corp – Long Beach, CA,
Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
Operated all types of production machinery safely to reduce workplace accidents.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
Designed strategic plan for component development practices to support future projects.
Documented counts and sorted finished work to promote easy access for shipping or additional processing.
Trained new team members by relaying information on company procedures and safety requirements.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Coached team members in techniques necessary to complete job tasks.
Operated material moving equipment to move heavy loads and maintain production levels.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Continuously checked products for quality assurance according to strict guidelines.
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Audited team performance and compliance with Type and Type standards.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Participated in cross-functional team-building activities.
Worked different stations to provide optimal coverage and meet production goals.
03/2015 to 08/2019
Loss Prevention SpecialistCoin Cloud – Las Vegas, NV,
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
Completed loss control surveys for underwriting information and evaluation.
Coached, directed and mentored engineers in Type studies, loss investigation and reporting techniques.
Mentored and counseled new engineers in client risk management, internal underwriting issues and Task.
Coached and counseled new engineers in client risk management and internal underwriting issues.
Instructed and educated new engineers in Task and Task.
Developed and presented training programs for clients and departments within company.
Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
Trained and mentored engineers in MFL studies, loss investigation and reporting techniques.
Enhanced training processes for both clients and departments to increase overall functionality.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Collaborated with law enforcement to report crime and suspicious activity.
Collaborated with law enforcement in investigating and solving theft and fraud cases.
Performed thorough cash audits and deposit investigations.
Monitored paperwork procedures to prevent error-related losses.
11/2013 to 09/2014
Medical AssistantCanyon Ranch – Lenox, MA,
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Collected and documented patient medical information such as blood pressure and weight.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sanitized, restocked and organized exam rooms and medical equipment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Verified appropriate lab couriers picked up collected lab specimens.
Prepared initial patient charts for admission.
Called and faxed pharmacies to submit prescriptions and refills.
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Obtained client medical history, including medication information, symptoms and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Documented vital signs and health history for patients in clinic and hospital environments.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Tested and recorded blood glucose levels.
Education
Expected in 08/2011
Associate Of Arts And Sciences: Social Sciences Pensacola State College - Pensacola, FL GPA:
Expected in 2014
Certification : Phlebotomy PMS Training Center - Dallas, TX, GPA:
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