Lead House Manager Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Empathetic individual with problem-solving with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed business needs. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services . Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrate expertise, including competitive offerings, pricing and market positioning.Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Innovative and goal-oriented committed to Being a Dedicated team player skilled at mediation. Proactive and meticulous with years of experience. Proficiencies in inventory control, sales, staff training and development. Customer-oriented, Motivated, Organized and dependable candidate successful at managing multiple priorities. A position to help launch career while achieving company goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Quality Service
  • Scheduling
  • Budgeting
  • Recordkeeping
  • HIPAA Compliance
  • Staff Management
  • Meal Preparation
  • Cleaning
  • Rehabilitation
  • Appointment Setting
  • Emotional Support
  • Activities scheduling
  • Facility inspections
  • Event oversight
  • Negotiation
  • Strategic planning
  • Creative merchandising
  • Business planning
  • Business administration
  • Business Development
  • Good telephone etiquette
  • Organization and Time management
  • Self-motivated professional
  • Computer skills
San Antonio College San Antonio, TX Expected in 11/2000 Completed Courses : Business Administration And Management - GPA :
  • Professional development completed in Subject
  • Continuing education in Subject
Texas A&M Health Science Center Extension SATX, Expected in 05/1995 Certificate : Office Clerk - GPA :
Work History
Bmw Group - Lead House Manager
Jerseyville, IL, 05/2005 - 08/2016
  • Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Maintained positive living environment through Skill and Skill that proved beneficial to both visitors and residents.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Assisted residents with daily hygiene and living tasks, including Task and Task.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
United Healthcare Group - Customer Service Advocate
City, STATE, 10/2003 - 06/2013
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Promoted available products and services to customers during service, account management and order calls.
  • Offered Area of expertise knowledge to assist team members in offering each customer top-notch support.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Whataburger Restaurants L&c - Lead Crew Member
City, STATE, 09/1999 - 09/2003
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Communicated effectively with all stakeholders, including upper management, team members and customers to keep everyone informed.
  • Supervised crew of Number employees in multiple project tasks, including general maintenance and asphalt patching.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.

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Resume Strength

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  • Target Job
  • Word Choice

Resume Overview

School Attended
  • San Antonio College
  • Texas A&M Health Science Center
Job Titles Held:
  • Lead House Manager
  • Customer Service Advocate
  • Lead Crew Member
  • Completed Courses
  • Certificate