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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Personable [Job Title] and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Knowledgeable about maintaining organized inventories and handling custodial requirements of [Industry] buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Trustworthy individual promoting [Number] years of experience cleaning [Type] buildings. Dynamic organizational, [Skill] and [Skill] skills. Known for completing [Task] and [Task] within required timeframes. Skilled [Job Title] with more than [Number] years experience in housekeeping and custodial maintenance. Possessing superb interpersonal and communication skills. Structured [Job Title] looking for new opportunity in [Type] industry. Enthusiastically completes tasks and offers skills in [Skill] and [Skill]. Multitasking and attentive individual willing to work any available shift. Dependable [Job Title] dedicated to maintaining cleanliness and upkeep of various facilities and rooms in [Type] and [Type] facilities. Offering [Number] years of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional available to work flexible hours. Skilled cleaning team member bringing more than [Number] years of experience in [Type] environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Skilled housekeeper
  • Collaborative Leadership
  • Leadership communications
  • Converting leads
  • Thought leadership
  • Warehouse safety
  • Household chores
  • Housekeeping skills
  • Motivational leadership style
  • Leading employees
  • Warehouse and fulfillment
  • Loyal leadership approach
  • Housekeeping services
  • General housekeeping
Work History
03/2015 to Current
Lead House Keeper Maximus, Inc. Boise, ID,
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder.
  • Protected and maintained carpets with regular steam cleaning and shampooing.
  • Alleviated [Type] conflicts among [Job title]s by actively listening and using [Skill].
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Completed [Timeframe] floor maintenance, including stripping, sealing and finishing of [Type] materials.
  • Performed maintenance and minor repairs on [Type] and [Type] equipment.
  • Completed deep cleaning tasks such as buffing and polishing floors each [Timeframe].
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Dismantled, cleaned and replaced light fixtures.
  • Used approved cleaning products on various surfaces, including [Type] and [Type] to reduce bacterial growth and prevent spread of viruses.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
  • Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Wiped down tabletops, chairs and condiment containers.
06/2011 to 06/2012
CSR Myr Group Anchorage, AK,
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Leveraged sales expertise to promote [Product or Service] and capitalize on upsell opportunities.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Provided information to customers regarding [Company]'s charge card and loyalty program and helped to open and activate new accounts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
12/2008 to 05/2011
Shop Helper American Mustangs And Restomods City, STATE,
  • Managed available parts, tools and materials inventory to maintain prompt response capability.
  • Updated logs of actions taken using [Software] computer tracking system.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Tested electrical continuity and electrical wiring by using [Tool] and [Tool].
  • Used trowels, gauge lines, air hammers, plumb bobs and chisels to set mortar, bricks, blocks and stones.
  • Ordered all parts, supplies and tools to maintain [Number]-piece inventory.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Education
Expected in 04/2009
GED:
Foothills Adult - El Cajon, CA,
GPA:

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Resume Overview

School Attended

  • Foothills Adult

Job Titles Held:

  • Lead House Keeper
  • CSR
  • Shop Helper

Degrees

  • GED

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