Lead Hiv Tester And Case Manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Compassionate and caring HIV Counselor who has found purpose in supporting individuals with HIV in obtaining services. Competent Medical Social Worker experienced in providing clients with necessary education and coordinating program referrals. Proficient in obtaining and maintaining records of clients and working with the county, local clinics and organizations to eliminate barriers that prevent community members from receiving adequate health care. Comes from a collaborative, non-profit background being adaptive to rapid changes for organization expansion while remaining calm in the face of developing protocol's and systems to ensure sustainability and success of program deliverables.

  • Facility Oversight
  • Certified Sexual Health Counselor
  • Certified Phlebotomy Technician
  • Specimen Collection and Handling
  • Documentation, Data, Inventory and Client Scheduling management
  • Linkage to Care Coordination.
  • Patient flow management
  • Case Management
  • Volunteer supervision and training
  • On and off-site event planning.
  • Community Partner Networker
  • Staff and educator guidance
  • Curriculum development and oversight
  • Team collaboration
Lead HIV Tester and Case Manager , 08/2020 - Current
Hearst Communications Dallas, TX,
  • Provided risk assessments for to clients asses behaviors and activities that would put them at risk for contracting H.I.V. while coming up with safe sex strategies that fit their lifestyle.
  • Re-certified staff and volunteers whose HIV testing and counseling license's expired; verified through the county.
  • Managed and scheduled daily site operations for COVID and HIV/STI testing.
  • Promoted and conducted At-Home HIV testing with Virtual Counseling.
  • Conducted rapid and PCR COVID-19 testing while adhering to OSHA guidelines.
  • PrEP and PEP navigation.
  • Kept inventory medications and sexual health testing supplies and requested new inventory to meet service levels.
  • Collected urine, throat and rectal samples to be tested for STI's and STD's.
  • Maintained full compliance with HIPPA and OSHA standards.
  • Linkage to care coordinator for PLWH.
  • Ryan White enrollment and case managing for all clients living with HIV
  • Coordinated and attended off-site sexual health education and testing events for local community partners.
  • Collected demographic and medical information to conduct intake for patients with HIV.
  • Documented and maintained client records with strict attention to confidentiality.
Street Team Ambassador, 08/2019 - 05/2020
Alliance For Education Solutions City, STATE,
  • Recruit and work with youth that attend schools that are under-funded with a focus on black and brown children.
  • Develop programs to empower the youth in becoming strong and effective leaders through team building workshops.
  • Facilitate and act as a referee for group discussions by using harm reduction tactics to ensure the mental and emotional safety of others.
Lead Field Manager, 05/2015 - 07/2018
Grassroots Campaigns Inc City, STATE,
  • Facilitated daily trailings for new and existing employees in preparation of canvassing work and to develop their leadership skills.
  • Equipped all new employees with the skills necessary to work independently
  • Monitored staff protocol's in addition to sharing best practices for success out in the field
  • Maintained and reported daily performance records of employees canvassing.
  • Constantly met weekly goals and performance targets.
Education and Training
Basic HIV Counselor Skills Training : HIV Counseling , Expected in 09/2020
UCSF Alliance Health Project - San Francisco, CA,
Associate of Arts: Sociology , Expected in
Sacramento City College - Sacrmento,
Certified Phlebotomy Technician 1: Phlebotomy, Expected in 12/2020
Cal Regional Natomas Adult School - Sacramento, CA
  • Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods.
  • Obtained blood for testing by correctly performing venipuncture and finger sticks.
  • Avoided unnecessary infection risks by properly disposing of biohazards.
  • Processed specimens with skilled accession and centrifuging.
  • Managed station supplies, including tracking use and restocking bins between patients.
  • Minimized patients' discomfort with good use of physical techniques and conversational skills.
  • Protected team members and patients with proper aseptic, biohazard and disposal techniques.
  • Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification.
  • Verified matching tube, patient and test information, carefully checking all details at each stage.
  • Kept individuals safe and comfortable during blood and plasma donations.
  • Recruited members for and Facilitated Black Leadership Council meetings which serves as an advisory board for the Sacramento LGBT Center to heighten visibility and ensure intentional outreach in the South Sacramento Area.
  • Apart of the nomination and naming process of Marsha P. Johnson Center South location for the Sacramento LGBT Center.
  • Organized and facilitated a panel with community members and a medical professional to have an intra-community conversation about medical mistrust in the black community.
  • Hosted a virtual regional conference for health providers who work in HIV prevention that focuses on best practices for Black/AA and Latinx people
  • Distributed over 50,000 condoms and lubricants.
  • Conducted over 300+ HIV tests
  • Basic HIV/HCV Test Counseling - UCSF Alliance Health Project
  • Certified Phlebotomy Technician 1 - California Department of Public Health
  • Rapid BinaxNow COVID-19 Testing - California Rapid Testing Program
  • Overdose Prevention and Response - National Harm Reduction Coalition

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Resume Overview

School Attended

  • UCSF Alliance Health Project
  • Sacramento City College
  • Cal Regional Natomas Adult School

Job Titles Held:

  • Lead HIV Tester and Case Manager
  • Street Team Ambassador
  • Lead Field Manager


  • Basic HIV Counselor Skills Training
  • Associate of Arts
  • Certified Phlebotomy Technician 1

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