Customer service-oriented and skilled in greeting patients, scheduling appointments and preparing patient charts.
Experience
Lead Esthetician, 10/2012 to 08/2013 Hand & Stone – Newton, PA,
Analyzed skin condition and made appropriate product recommendations.
Recommended retail products for clients' at-home usage.
Fostered a friendly, warm and exceptional customer experience.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Stocked treatment rooms with proper supplies.
Advised clients on proper home-care regimens.
Able to generate a clientele base from referrals based on customer satisfaction.
Esthetician/receptionist, 09/2008 to 2009 Dr. Sackman ENT – City, STATE,
Front desk duties consisted of filing, faxing, copying, scheduling appointments, answering phones,
checking email, making patient folders, greeting patients, taking them to appropriate room, cleaning room
after service.
Esthetician responsibilities: Basic skin care facial, Chemical peels and Microdermabrasion.
Assisted doctor with laser treatments and provided after care and instructions to client.
Hostess, Cashier, Server, Certified Trainer, 10/1999 to 04/2011 Perkins Family Restaurant And Bakery – City, STATE,
Greeted each guest in a friendly manner, sat them at the correct table and explained features of the day.
Took guests orders, served food in a timely manner, checked back to make sure guests were satisfied.
Handled all complaints in a courteous manner.
Trained newly hired servers.
Education
PA state license: Esthetician, Expected in 2007 Metro Beauty Academy - Allentown, PA GPA:
Certificate : Medical Assistant, Expected in 2004 Ultrasound Diagnostic School - Trevose, PA GPA:
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