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lead embroiderer resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Talented embroiderer successfully embroiders items with speed and diligence. Runs diverse machines and uses various stitches to meet specific needs. Detail-oriented with strong techniques and application skills. Brings 15 years of embroidery machine operating experience. Performs embroidery operations to product standards and assists in solutions to improve efficiencies and troubleshoot and resolve issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Basic Math
  • First Aid/CPR
  • Flexible Schedule
  • PPE Use
  • Customer Service
  • Organizational Skills
  • Reliable & Trustworthy
  • Good Work Ethic
  • People Skills
  • Data Management
  • Planning & Organizing
  • Problem Resolution
  • Critical Thinking
  • Friendly, Positive Attitude
  • Computer Skills
  • Active Listening
  • Training & Development
Experience
Lead Embroiderer, 04/2013 to 05/2015
Steel Point Solutions, LlcAlexandria, VA,
  • Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
  • Aligned items under needles using machine guides, clamps and templates.
  • Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
Project Manager, 06/1995 to 09/2003
Sage Hospitality Resources, LlpNovi, MI,
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Prepared cost estimates for projects of varying sizes.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
Front Office Manager, 01/1989 to 06/1995
Peery HotelCity, STATE,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Created and optimized employee schedules for shift coverage.
  • Monitored office inventory to maintain supply levels.
  • Orchestrated staff meetings to maintain open communication and quickly address concerns.
  • Assisted with interviewing job applicants by asking appropriate questions and offering insight and feedback.
  • Met budget targets and quality standards by proactively leading team members and monitoring operations.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed business performance data and forecasted business results for upper management.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.
Education and Training
High School Diploma: , Expected in 06/1989 to Cottonwood High School - Salt Lake City, UT
GPA:
: Accounting, Expected in to BYU - Provo, UT,
GPA:

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Resume Overview

School Attended

  • Cottonwood High School
  • BYU

Job Titles Held:

  • Lead Embroiderer
  • Project Manager
  • Front Office Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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